Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features and ability to expand email lists. It's particularly useful for businesses with high-demand products, notifying customers when items are back in stock. The app is easy to use, offers customization, and integrates with Klaviyo, even on the free plan. Merchants commend the responsive and efficient customer support, with quick resolution of reported issues. It's seen as a valuable tool for inventory management and customer engagement.

October 11, 2023

Really quick and good support.

Kiwisport.de
Germany
4 days using the app
Channelwill replied December 15, 2023

We're pleased to hear that you had a quick and positive experience with our support. If there's anything more you need help with, feel free to reach out. - CW-Backinstock Team

October 26, 2023

Very helpful. Great app. I like the simplicity and the ease of setup.

The Sewing Studio
United Kingdom
About 1 hour using the app
Channelwill replied December 15, 2023

Thank you for your positive feedback! We're pleased to hear that you find our app helpful and easy to set up. If you have any questions in the future, feel free to ask. - CW-Backinstock Team

September 27, 2023

Asked for support and received a quick response. Thank you!

Kaan
United States
About 17 hours using the app
Channelwill replied December 15, 2023

You're welcome! We're pleased to hear that you received quick support. If there's anything more you need assistance with, don't hesitate to let us know. - CW-Backinstock Team

September 23, 2023

Had a hiccup installing on a custom theme and they sorted in seconds, am super happy with customer service and everything after that was super easy to navigate!

Christian Craft Paper
United States
38 minutes using the app
Channelwill replied December 15, 2023

We're glad we could help with the installation hiccup! If you encounter any further issues or have additional feedback, please let us know. We're here to help. - CW-Backinstock Team

June 14, 2023

Needed a couple of tweaks made when we first downloaded the app and customer service was on top of it. Fast response and took care of the problem right away.

A-ZDarts
United States
27 minutes using the app
Channelwill replied June 20, 2023

Thank you so much for your kind words and positive feedback! We are glad to hear that our customer service was able to help you with the tweaks you needed. We appreciate your support and hope you enjoy using our app!

Shan

November 7, 2023

Todo ok, buen trato, gran servicio, excelente atención.

Perfumerias Padilla
Spain
10 months using the app
Channelwill replied December 15, 2023

¡Gracias por tus amables palabras! Estamos encantados de que estés satisfecho con nuestro servicio. Si alguna vez necesitas ayuda adicional, estamos aquí para ti. - CW-Backinstock Team

Edited March 13, 2024

機能的にシンプルなアプリです。最小入荷量設定・データ編集・データダウンロードなどは欲しいところですが、今後のアップデートに期待します。
ポップアップ画面も、もう少し編集できると良いです。
動作が安定し、通知も確実で迅速です。
またトラブルが発生した時も、サポートに連絡すると真摯に対応してもらえています。
おすすめです。

SYRINX
Japan
Over 2 years using the app
Channelwill replied October 28, 2021

Hi! Friends at SYRINX,

First of all, thank you for your kind review!

Your feedback is well recieved. We will keep improving our app to make it meet your needs.

どうもありがとうございます😊

Best regards,
Sealapps

March 5, 2022

Shermelia really helped me out with my website issue and was quick to help. She even handled everything. The support is excellent and the email template with the button are amazing as well.

BBYSTOR
Netherlands
About 2 years using the app
Channelwill replied March 30, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Esther

February 14, 2022

It's a super cool app. for a free one. It got everything what you need to know about your restock alerts.

Magic Lair
Argentina
About 2 years using the app
March 18, 2022

Very Good and quick support, Adjustments made to fit what we were looking for. We really appreciate your help.

Zimlay
United States
About 2 years using the app
Channelwill replied March 30, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Esther