Reviews (169)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable thank you emails, featuring options to include photos, text, and brand details. Its automation saves time by sending emails automatically, and the user-friendly interface ensures easy setup. Reliable performance, effective customer support, and detailed analytics enhance its appeal. Additionally, its ability to boost customer engagement and cost-effective pricing, including a free plan, are highly valued.

December 2, 2024

The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.

Logic Jiu Jitsu
United States
3 months using the app
December 31, 2024

At the beginning, it was useful, but later on, I stopped sending emails directly, and the customer service did not reply or actively solve the problem, which is not very useful.

SICOTAS
China
20 days using the app
February 14, 2025

Good

Jesus4Life
United Kingdom
18 minutes using the app
Edited May 21, 2020

Great app. It makes you feel you did write the email.
Have not check yet if it works or not but I am about to. thank you.

It was great. your clients will be happy to receive a thank you email.

The only issue you might face is when you submit a review it will keep asking you to tell you about your experience

Good app totaly recommend it

Pawtrait.dxb
United Arab Emirates
Over 1 year using the app
Autoketing replied May 25, 2020

Thanks very much for your balanced and fair review of Autoketing. Hope your store will skyrocket sale in the future with the assistance of our app.

Your friend,
Autoketing Team.

May 29, 2019

excelente herramienta para automatizar correo de agradecimiento para la tienda online, muy recomendado

Recovery Chile
Chile
About 1 year using the app
Edited May 4, 2020

I use this app to email my customers. I send my customers emails using this app. I would definitely recommend this app to others.

TinyMommaDesigns
United States
About 1 year using the app
Autoketing replied May 25, 2020

Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers.

Your friend,
Autoketing Team.

Edited April 29, 2020

This app was very easy to use. I like that I was able to customize lots of features and colors of the email. This will ensure the customers are connected the brand colors an feel. I would recommend this app for others looking to stand out in their market.

Simpli Komplikated
United States
12 months using the app
Autoketing replied May 25, 2020

Thanks for you 5-star rating. We do appreciate that you're sparing the time to share with us your experience.
Hope your store is going well!

Your friend,
Autoketing Team.

June 25, 2020

Most people spend so much time trying to get a customer that when they finally land the sale they forget to continue marketing to them. Automating allows you to send an email to a customer after they’ve placed an order on your store. Since a customer has just purchased with you, they’ll be much more likely to open an email from you – they might even expect it. Introduce yourself as the founder of the company and build a personal connection with your customer, and promote your great brand. Try delaying sending the email so that customers don’t assume it’s automated.

finesseflair
India
10 months using the app
Autoketing replied June 25, 2020

Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers.

Your friend,
Autoketing Team.

March 28, 2021

As a small business this message app is really easy to use and very detailed. I am able to design my emails as much as I can. love it!

HoneyGalFash
United States
6 months using the app
Autoketing replied March 28, 2021

Your review is so great. It's our motivation to improve the service and support merchants like you much more.
If you have any questions, please contact us.

Have a nice day!

September 30, 2019

Great for starting I really appreciate Helping me out with my costumers. Thank you and keep up the good work!

Murcii
United States
6 months using the app