Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate thank you emails, noting its potential to boost sales and improve customer relations. Many commend its full customization features and detailed analytics. The quick and helpful customer support is also frequently mentioned. Some merchants report that it aids in customer retention and repeat purchases, enhancing professionalism and customer satisfaction.

October 24, 2023

Thank you for helping my store

Imagine Your Home
United States
23 days using the app
Autoketing replied October 26, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

August 22, 2023

does not work! Keep giving test email error. Cant change colors in the template. Waste of time.Very complicated to make changes

Ellips Hair Care
United Kingdom
18 minutes using the app
Autoketing replied August 23, 2023

We're sorry for the issues. We can solve the send-test error. It's possible to change color if you customize the code.

July 30, 2019

So far so good. Just installed it and I can't really say much about it's performance. Hopefully it will be smooth sailing here on out.

Crafter Oks
Almost 4 years using the app
Edited May 22, 2020

I like how easy it is to use this app! Sends and automatic email after purchase! Just what I needed! Thank you

Quiver of Rubies
United States
About 2 years using the app
Autoketing replied May 25, 2020

Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers.

Your friend,
Autoketing Team.

February 18, 2021

I like this app, although I have not used it much but I am looking forward to using in the future. Thank you,

My Little Daisy Shop
Almost 2 years using the app
Autoketing replied February 18, 2021

Thanks for your review. We hope that our app can help your store.
Please email us or chat with us if you have any issues or questions.
We're willing to support you.

Best regards,

Edited July 15, 2019

Really simple to use, and is the app I think will help out a lot! Somebody needs to make a 6-10 rating zone.

United States
Almost 2 years using the app
March 10, 2020

The best App for sending an email to an ideal customer, I am really happy for this app, because it has brought back customers to buy after visiting the store ... I really recommend this app.

Share Giftz Shoppers
Over 1 year using the app
June 5, 2019

I haven't used the app much yet as my store is still new, but it seems to be easy to set up as well as target driven. A great FREEBIE!

Amore Dell'Oro
Over 1 year using the app
December 23, 2021

Such a nice app to create personalised messages for customers. makes them feel very special that I can leave personal notes instead of computer generated updates

Radiant Rose Jewellery
Over 1 year using the app
Autoketing replied December 24, 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

Edited September 22, 2019

i just download the app,so hopefully i seen some changes within my store.I really hope this really work...................................................................

United States
Over 1 year using the app