Reviews (167)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for automating thank-you emails, enhancing customer engagement, and boosting sales. They appreciate its customization options, including personal photos and brand details, making emails feel personalized and professional. The interface is user-friendly, simplifying setup and email sending, while detailed analytics track email performance. Merchants also commend the prompt and effective customer support.

December 2, 2024

The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.

Logic Jiu Jitsu
United States
3 months using the app
March 26, 2024

It was great app to use.

Creative Design by TK
United States
4 months using the app
March 28, 2021

As a small business this message app is really easy to use and very detailed. I am able to design my emails as much as I can. love it!

HoneyGalFash
United States
Almost 4 years using the app
Autoketing replied March 28, 2021

Your review is so great. It's our motivation to improve the service and support merchants like you much more.
If you have any questions, please contact us.

Have a nice day!

July 30, 2019

So far so good. Just installed it and I can't really say much about it's performance. Hopefully it will be smooth sailing here on out.

Crafter Oks
Philippines
Almost 4 years using the app
Edited May 22, 2020

I like how easy it is to use this app! Sends and automatic email after purchase! Just what I needed! Thank you

Quiver of Rubies
United States
About 2 years using the app
Autoketing replied May 25, 2020

Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers.

Your friend,
Autoketing Team.

February 18, 2021

I like this app, although I have not used it much but I am looking forward to using in the future. Thank you,

My Little Daisy Shop
Canada
Almost 2 years using the app
Autoketing replied February 18, 2021

Thanks for your review. We hope that our app can help your store.
Please email us or chat with us if you have any issues or questions.
We're willing to support you.

Best regards,

Edited July 15, 2019

Really simple to use, and is the app I think will help out a lot! Somebody needs to make a 6-10 rating zone.

SAVEPACE LLC
United States
Almost 2 years using the app
March 10, 2020

The best App for sending an email to an ideal customer, I am really happy for this app, because it has brought back customers to buy after visiting the store ... I really recommend this app.

Share Giftz Shoppers
Canada
Over 1 year using the app
December 23, 2021

Such a nice app to create personalised messages for customers. makes them feel very special that I can leave personal notes instead of computer generated updates

Radiant Rose Jewellery
Australia
Over 1 year using the app
Autoketing replied December 24, 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

Edited September 22, 2019

i just download the app,so hopefully i seen some changes within my store.I really hope this really work...................................................................

Bozsky
United States
Over 1 year using the app