Reviews (166)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer relationships with customizable thank you emails that include discount codes and personalized messages, which have notably increased sales and retention. The app offers detailed analytics to track email effectiveness and is valued for its user-friendly interface, quick setup, and easy customization options like adding logos and social media icons. The automatic post-purchase thank you emails are particularly appreciated for maintaining customer engagement. Additionally, the app's reliability in sending emails and responsive customer support are frequently commended.

December 11, 2019

the number of customers must be more than 10 customers. it must be at least 30 customers for free plan

pretty reward
Egypt
About 3 hours using the app
Autoketing replied December 12, 2019

Thanks for your reply. We only can offer 10 emails for free.
If we offer more, we cannot afford the cost of email service.
Please sympathize for us.
Thanks a lot
Autoketing team

August 28, 2019

I was caught up in the whole Beeketing fiasco with apps that were pulled from the Shopify platform. I'm pleased to say that this app is a worthy replacement to the app that I used to use!

BiasLighting.com
United States
7 minutes using the app
January 27, 2023

I was excited about this app though unfortunately this app was incredibly hard and tedious to use :/ I would not recommend for sellers.

papier & plume co.
Australia
24 minutes using the app
Autoketing replied January 27, 2023

Thanks for your feedback.
We will try our best to improve our app and update new features.

August 22, 2023

does not work! Keep giving test email error. Cant change colors in the template. Waste of time.Very complicated to make changes

Ellips Hair Care
United Kingdom
18 minutes using the app
Autoketing replied August 23, 2023

We're sorry for the issues. We can solve the send-test error. It's possible to change color if you customize the code.

August 7, 2019

good website/app, helps you with automatic email. perfect for persons with not much time. easy to use

torredon.com
Belgium
9 minutes using the app
April 23, 2020

wow you guys cancelled the free side! Thats a bummer well ill find another one thanks again anyway

The New Leaders
United States
2 minutes using the app
Autoketing replied April 26, 2020

Thanks for your feedback. We still have a free plan with 10 free products. You can try it.
Please contact us if you have any questions.
Kind regards
Autoketing team