Reviews (166)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer relationships with customizable thank you emails that include discount codes and personalized messages, which have notably increased sales and retention. The app offers detailed analytics to track email effectiveness and is valued for its user-friendly interface, quick setup, and easy customization options like adding logos and social media icons. The automatic post-purchase thank you emails are particularly appreciated for maintaining customer engagement. Additionally, the app's reliability in sending emails and responsive customer support are frequently commended.

February 20, 2020

great! easy to use and great outcome! I never had any issues using the app. thene fjkr ekc eivf ekcf

Jabbasport
United Kingdom
Over 1 year using the app
May 29, 2019

excelente herramienta para automatizar correo de agradecimiento para la tienda online, muy recomendado

Recovery Chile
Chile
About 1 year using the app
Edited May 4, 2020

I use this app to email my customers. I send my customers emails using this app. I would definitely recommend this app to others.

TinyMommaDesigns
United States
About 1 year using the app
Autoketing replied May 25, 2020

Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers.

Your friend,
Autoketing Team.

Edited April 29, 2020

This app was very easy to use. I like that I was able to customize lots of features and colors of the email. This will ensure the customers are connected the brand colors an feel. I would recommend this app for others looking to stand out in their market.

Simpli Komplikated
United States
12 months using the app
Autoketing replied May 25, 2020

Thanks for you 5-star rating. We do appreciate that you're sparing the time to share with us your experience.
Hope your store is going well!

Your friend,
Autoketing Team.

April 5, 2021

This app is wonderful and was exactly what I needed when I first began my online store. My customers were happy with it also

Home Sweat Home
United Kingdom
12 months using the app
Autoketing replied April 5, 2021

Thanks for your review. We're also happy when hearing that you and your customers are satisfied with our app. It's the motivation for us to enhance the service.
Please contact us if you have any questions.

Sincerely,

September 4, 2019

Straightforward and useful. No strings attached - nice of the creator to not ask for any money with this.

Tributary Teas
United States
11 months using the app
September 13, 2019

Love it. Highly recommend! Please install to your Shopify account and give it a try. I have recommended to my friends.

Lubn Inc
United States
10 months using the app
June 25, 2020

Most people spend so much time trying to get a customer that when they finally land the sale they forget to continue marketing to them. Automating allows you to send an email to a customer after they’ve placed an order on your store. Since a customer has just purchased with you, they’ll be much more likely to open an email from you – they might even expect it. Introduce yourself as the founder of the company and build a personal connection with your customer, and promote your great brand. Try delaying sending the email so that customers don’t assume it’s automated.

finesseflair
India
10 months using the app
Autoketing replied June 25, 2020

Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers.

Your friend,
Autoketing Team.

November 7, 2019

Very good app and useful. I use it at my store and it is amazing. I recommend to anyone to get customers. Thank you.

Dumux
United States
10 months using the app
May 8, 2019

It was easy to install and to edit the email, to personalize it a bit more. Haven't received feedback from customers yet, but it will help them feel better about shopping with someone who cares about them as a customer.

The Naughty Closet
United States
9 months using the app
Autoketing replied May 8, 2019

Dear The Naughty Closet,

Thank you for your great review, your feedback is our motivation!

Regards,
Autoketing team.