Reviews (166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer relationships with customizable thank you emails that include discount codes and personalized messages, which have notably increased sales and retention. The app offers detailed analytics to track email effectiveness and is valued for its user-friendly interface, quick setup, and easy customization options like adding logos and social media icons. The automatic post-purchase thank you emails are particularly appreciated for maintaining customer engagement. Additionally, the app's reliability in sending emails and responsive customer support are frequently commended.
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What a wonderful find and I can fully understand why they have to charge after you have used more than 10 emails. Very easy to set up and will help with a great customer service. May I suggest that we can put an upsell on the email.
thanks you for free pp and hope it works well with my new buisness. be a lot easier to send customers emails
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.
Please email or chat with us if you have any questions. We're ready to help you as soon as possible.
Thanks
Since I used this app, it really worked very well, saved some customers for me, and then I put a discount code in the mail. When the customer saw the email I wrote and the effective discount, I would go to my store again. App is really good, worth downloading
Dear Global Outdoor,
Thank you for taking the time to write a review. We're glad to here that you had a good experience and we look forward to seeing you again!
Autoketing team,
Regards!
I used another app and I didn't really like it but very happy with this excellent app - and it's free - thanks
Great for starting I really appreciate Helping me out with my costumers. Thank you and keep up the good work!
All your apps are really amazing !!! I have installed auto reply email app and currency converter app.
It was really easy to customize and work through thank you so much for allowing me to use and being a part of my up coming business
Thanks for your review. We do appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
Your friend,
Autoketing Team.
easy to use, very useful and it is for free. What more can you ask for. I am excited about using this app in my online store.Thank you so much.
The app works perfect and it allows you to customize the email that it sends to users fully, which is exactly what I require.
In case any of you crazy new store owners out there are new to this. I have done these things in my email to boost sales:
1. Given the customers a 15% (big) lifetime discount link to click so whenever they come back to the store, they can receive a huge 15% discount on top of our already highly discounted prices. This endorses the customer to keep coming back. I put a $125 minimum spend condition on the discount to ensure I make a nice profit every time they use it.
2. I also asked the customers to "spread the word" about our company if they picked up a good deal. This is free viral word of mouth advertising that you can't pay enough for. If you do not make this call to action, then most customers will not actually think about doing it and you will fail to get free advertising for your store.
3. I also edited the automated text options in the email, for example, this app was trying to put my "Shopify URL" as my company URL, so I deleted their "auto text syntax" and replaced it with a linked URL to my custom domain my store is located on.
4. I added a picture of me and a partner of mine in the logo section and wrote the email as if it was coming from myself (the store owner) instead of from a standard store "not life-like" automated mailing system.
So to summarize, if you take the time to edit the email that this app sends to customers and possibly implement some of the things above you will succeed with this app and keep it for life.
Cheers, 5 stars for customizability!
By the way... "What the"...
This app asks you to leave a review before you actually test it out, that's not good, you guys should make a delay of a few days or weeks (or wait until the app has actually sent a few emails to customers) before you prompt your users to leave a review. Not Cool.
This seems really easy and simple to customize at the moment! Great if Autoketing decides to have an email automation app next. Seems to be a fantastic free option for welcome email ...But just a question, can we adjust this to just being a WELCOME email when they sign up for our mailing list and not a THANK YOU email when they purchase (since there is already an automated email by Shopify)? Thanks!