Reviews (166)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer relationships with customizable thank you emails that include discount codes and personalized messages, which have notably increased sales and retention. The app offers detailed analytics to track email effectiveness and is valued for its user-friendly interface, quick setup, and easy customization options like adding logos and social media icons. The automatic post-purchase thank you emails are particularly appreciated for maintaining customer engagement. Additionally, the app's reliability in sending emails and responsive customer support are frequently commended.

March 20, 2022

Very intuitive and easy-to-use app. I was looking for an app to help me send customized thank you emails to our customers, and this app is working perfectly. I was able to design a nice looking email in about 15 minutes. The app offers detailed analytics that shows you the number of emails sent, the number of emails opened, links clicked, and the conversion rate. Very cool. I'm still on the free plan (130 free emails), but won't hesitate to upgrade to the paid plan soon.

Dark Elf Dice
United States
3 months using the app
Autoketing replied March 20, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

October 8, 2019

Nice app to say thank you for visiting your website even though they purchase or not as long as you already have sent them your sincere note.

Arkinalais
Philippines
3 months using the app
Edited June 6, 2020

great app this help a lot to us.but there is only one problem email limit in free period only 10 please incress it at least 20 or 30.

MadMonkeydeals
India
3 months using the app
Autoketing replied June 7, 2020

Thanks for your review. We appreciate your kind words and professional demeanor. The team have worked hard to provide the best experience for customers. Hope you do enjoy the current app version!

Your friend,
Autoketing Team.

April 14, 2021

I want to use this app for my customers but I wish it didn't have the customer's information when they receive the thank you notification.

Starlific Boutique
United States
Over 2 years using the app
Autoketing replied April 14, 2021

Thanks for your review. Can you give us more information about the issue? We want to support you more.
We will send you an email. Please check your inbox.

Thanks a lot

July 25, 2019

Thank you for this amazing!! app, it really help to give some peace of mind to my customers when they receive this email. I believe i'll be using this app for a long time.

GoodBoy Accessories
United States
3 months using the app
April 17, 2020

So far so good, looking forward to using this more often then upgrading my fingers are crossed. !!!!

Cave Scents
United States
Over 2 years using the app
August 26, 2019

good to keep contact with customers

smart place + entertainment
United States
3 months using the app
June 4, 2019

I love this app and it’s free, I definitely recommend it. It helps so much, less time consuming. Definitely try!

J.R.HANGER, LLC.
United States
2 months using the app
Edited March 5, 2020

Great app! I would use it again. Thanks you for assisting me with my store through the simple thank you emails. scsdf

NORSE STORE
Vietnam
2 months using the app
May 30, 2020

as the app theme says thanks. the app is amazing, it connecting automatically and the thanks texts is there already

M.Clay Fashion
Norway
2 months using the app
Autoketing replied June 2, 2020

Thanks for your review. We're glad that you're satisfied with the app.
Have a wonderful day!

Your friend,
Autoketing Team.