Reviews (166)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer relationships with customizable thank you emails that include discount codes and personalized messages, which have notably increased sales and retention. The app offers detailed analytics to track email effectiveness and is valued for its user-friendly interface, quick setup, and easy customization options like adding logos and social media icons. The automatic post-purchase thank you emails are particularly appreciated for maintaining customer engagement. Additionally, the app's reliability in sending emails and responsive customer support are frequently commended.

May 12, 2019

good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!good!!!!!!!!!!!!!!

ALIBAYA
Canada
2 months using the app
Autoketing replied May 12, 2019

Dear ALIBAYA,

Thank you for your great review, If you have any problem please let us know via email: support@autoketing.com or live chat in dashboard.

Regards,
Autoketing team.

October 20, 2019

It is an excellent help tool. It delivers what it promises with great efficiency. I recommend

dog4shine
Portugal
2 months using the app
Edited June 18, 2020

It started off great sent 30 emails 12 read them then used limit 10/10 app just stopped. I did upgrade when i loaded the app on my site so in billing i have a $7usd which 10.90 AUD charge. I'm paying $7usd ($10.90) for 3 days? Nope looks like a "delete App" from me! And i would like request a refund. If this is what you get for $7usd its not for me. I have over 100 subscribers since my store went live a week ago. And i hope it will keep growing. I need a paying app or free app that will deliver.
I have changed my stars as this was fixed for me and I have continued to use this app. It does what it says it does so that makes me happy. Thank you for fixing it for me.

P.O.S.E Fitness Wear
Australia
2 months using the app
Autoketing replied May 7, 2020

Hi P.O.S.E Fitness Wear,

We are terribly sorry for the unexpected experience which happened to you when using the app. 7$ is valid for 1 month-use, there were some mistakes and our dev staff is making efforts to fix it.
Please check the email so that we can adapt you to an alternative.
Hope you are still in favor of our products.

Warm regards,
Jo,
Autoketing Team.

July 7, 2019

nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one nice one

Everydayclique
Canada
2 months using the app
February 4, 2020

Great app! I would use it again. Thanks you for assisting me with my store through the simple thank you emails.

Electric Dryer Rack
United Kingdom
2 months using the app
September 24, 2019

I used this app to get automated thank you emails. Its working perfect for me so far. It was very easy to access.

Kieria Samone Cosmetics
United States
About 2 months using the app
March 24, 2020

Really cool app. Just wish you weren't forced to upgrade in order to sent more than 10 thank you e-mails.

Nic-o'loop
United States
Over 1 year using the app
June 26, 2021

Bit disappointed with this App. All emails being sent out are ending up in customer's junk mailboxes. Would be nice if somebody could help me out with this problem. Or give me an advice how to fix it. Thanks

Belmil
New Zealand
Over 2 years using the app
Autoketing replied June 27, 2021

Thanks for your review. We will improve our app and contact you when the issue is solved.

Best regards,

Edited January 18, 2023

Vou começar a usar. Como é em português de primeira vista eu já gostei. Vou experimentar e espero ter suporte se for necessário. Obrigado.
Depois que inseri uma imagem ficou demorando salvar e não sei se vou conseguir.

Muito obrigado! Consegui salvar o trabalho. Agradeço a atenção.

Lojas Magister
Brazil
About 2 months using the app
Autoketing replied January 18, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

May 10, 2019

Great App Really convenient and saves lots of time. Would highly recommend this app, 100% 5 star from me.

Magika Mountain Furniture
United Kingdom
About 2 months using the app
Autoketing replied May 10, 2019

Dear Magika Mountain Furniture,

Thank you for your great review, If you have any problem please let us know via email: support@autoketing.com or live chat in dashboard.

Regards,
Autoketing team.