Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate thank you emails, noting its potential to boost sales and improve customer relations. Many commend its full customization features and detailed analytics. The quick and helpful customer support is also frequently mentioned. Some merchants report that it aids in customer retention and repeat purchases, enhancing professionalism and customer satisfaction.

June 17, 2019

The app works perfect and it allows you to customize the email that it sends to users fully, which is exactly what I require.

In case any of you crazy new store owners out there are new to this. I have done these things in my email to boost sales:

1. Given the customers a 15% (big) lifetime discount link to click so whenever they come back to the store, they can receive a huge 15% discount on top of our already highly discounted prices. This endorses the customer to keep coming back. I put a $125 minimum spend condition on the discount to ensure I make a nice profit every time they use it.

2. I also asked the customers to "spread the word" about our company if they picked up a good deal. This is free viral word of mouth advertising that you can't pay enough for. If you do not make this call to action, then most customers will not actually think about doing it and you will fail to get free advertising for your store.

3. I also edited the automated text options in the email, for example, this app was trying to put my "Shopify URL" as my company URL, so I deleted their "auto text syntax" and replaced it with a linked URL to my custom domain my store is located on.

4. I added a picture of me and a partner of mine in the logo section and wrote the email as if it was coming from myself (the store owner) instead of from a standard store "not life-like" automated mailing system.

So to summarize, if you take the time to edit the email that this app sends to customers and possibly implement some of the things above you will succeed with this app and keep it for life.

Cheers, 5 stars for customizability!

By the way... "What the"...

This app asks you to leave a review before you actually test it out, that's not good, you guys should make a delay of a few days or weeks (or wait until the app has actually sent a few emails to customers) before you prompt your users to leave a review. Not Cool.

Buy Attire
5 months using the app
Edited June 18, 2020

It started off great sent 30 emails 12 read them then used limit 10/10 app just stopped. I did upgrade when i loaded the app on my site so in billing i have a $7usd which 10.90 AUD charge. I'm paying $7usd ($10.90) for 3 days? Nope looks like a "delete App" from me! And i would like request a refund. If this is what you get for $7usd its not for me. I have over 100 subscribers since my store went live a week ago. And i hope it will keep growing. I need a paying app or free app that will deliver.
I have changed my stars as this was fixed for me and I have continued to use this app. It does what it says it does so that makes me happy. Thank you for fixing it for me.

P.O.S.E Fitness Wear
2 months using the app
Autoketing replied May 7, 2020

Hi P.O.S.E Fitness Wear,

We are terribly sorry for the unexpected experience which happened to you when using the app. 7$ is valid for 1 month-use, there were some mistakes and our dev staff is making efforts to fix it.
Please check the email so that we can adapt you to an alternative.
Hope you are still in favor of our products.

Warm regards,
Autoketing Team.

Edited August 8, 2019

Yeahh, this is so cool considering it's free!!
and it's
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ making app

Kitchen Kelp
4 months using the app
October 8, 2019

Nice app to say thank you for visiting your website even though they purchase or not as long as you already have sent them your sincere note.

3 months using the app
Edited March 5, 2020

Great app! I would use it again. Thanks you for assisting me with my store through the simple thank you emails. scsdf

2 months using the app
Edited August 26, 2019

Okay was a little worried about this app, but I'm back now to let you all know that its great!!! If you are looking for a email to be sent to your subscribers automatically then this is it. This app allows you to customize your template email and add logos and images to it. Along with social media icons that you can link directly pages. I had trouble at first but their customer service team on chat was working on it while I was sleep. Great app! Thanks.

United States
4 months using the app
July 2, 2019

i like it i thank it will do great for what i need but haven't trid it yet since i've not had my first customer

Rons Ebook Store
United States
4 months using the app
June 24, 2019

Perfect. I LOVE it. Easy to use and modify. Results very classy and simpele. I definetely recommend this app.

Royal Chic Couture
4 months using the app
July 10, 2019

Easy setup and boosted conversions! Simple to use and was an easy app to customize the emails on shopify

Vibrant Vibes
United States
4 months using the app
August 10, 2019

love it, it helps me to get what I need to get done. It's a free way to advertise as well. I think they should offer coupon codes within the template

United States
3 months using the app