Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order fulfillment, rigorous quality control, and responsive customer service. It offers a variety of branding options, including private labeling and custom packaging, which helps maintain brand identity. The app's user-friendly interface, seamless integration with Shopify, and automation features save significant time. Its extensive product catalog, real-time stock updates, and product sourcing tool simplify inventory management. The app's order tracking feature and global warehouses ensure timely delivery, enhancing customer satisfaction. The customer service team is consistently praised for their prompt responses and helpfulness.

March 21, 2024

They offer very good service. They respond quickly to the questions I ask. I'm glad I started working with you.

Serra Taki
Türkiye
1 day using the app
February 14, 2024

Great service and fast reply time, I'm glad they resolved my issue!

RockShips LLC
United States
25 days using the app
December 19, 2023

As a dropshipper with Digidrop.store, I can confidently say that Erpolo has been a game-changer for my business. Their seamless order fulfillment, consistent quality control, and responsive customer service have made them my go-to supplier. Here's a breakdown of my experience:

Order Fulfillment: Lightning-fast! Orders are processed and shipped within 24 hours, and my customers consistently receive their packages within 5-7 business days. Shipping costs are transparent and extremely competitive, especially for international orders. Plus, tracking information is accurate and readily available, keeping me and my customers in the loop every step of the way. I haven't encountered a single issue with order accuracy, which is a major relief!

Quality Control: Spotless! Every product I've received from Erpolo has exceeded my expectations. They meticulously inspect items before shipping, ensuring impeccable quality and minimal risk of receiving damaged or defective items. So far, I've had a perfect track record in this department, even with fragile products.

Branding and Customization: Surprisingly robust! Erpolo offers a surprising range of branding and customization options, from private labeling to custom packaging. While I haven't utilized these features extensively yet, I was impressed with their intuitive interface and the quality of the samples I received. It's a great value-add for those looking to elevate their brand experience.

Customer Service: Stellar! The Erpolo customer service team is fantastic. They're incredibly responsive, helpful, and proactive in addressing any questions or concerns I have. They've even gone the extra mile to help me source unique products and negotiate better shipping rates. It's truly refreshing to find such dedicated and competent support in the dropshipping world.

Overall Recommendation: Absolutely! Without a doubt, I recommend Erpolo to any dropshipper looking for a reliable and professional supplier. Their smooth operations, exceptional quality control, and outstanding customer service are unmatched. They've made running my business significantly easier and allowed me to focus on what matters most: my customers.

What makes Erpolo stand out? They strike the perfect balance between affordability, efficiency, and quality. They're constantly innovating and expanding their product range, making them a one-stop shop for dropshippers like myself. If you're looking for a supplier who will truly partner with you for success, look no further than Erpolo.

Digi Drop Store
Jordan
3 months using the app
December 27, 2023

Eprolo truly has some of the best customer service of any supplier I have used. Always replying to emails within 24 hours, sometimes even sooner! They are always extremely helpful, and are ready to answer any questions. Especially for a dropshipper starting out, I would 100% recomend them.

LuxeFold
United States
3 months using the app
February 27, 2024

Definitely tell them its worth a shot.

Lost Soul by Design
United States
About 1 month using the app
December 28, 2023

I’m new to the app. I reached out to this company outside of business hours and they got back to me almost immediately. Answered my questions and resolved my issues.

NYVQ
United States
About 2 years using the app
January 25, 2024

This app is very good! Great support from Wendy that always replies in a timely manner. The product's choices are great. I definitely recommend it.

Tropikiana
Greece
3 months using the app
January 3, 2024

Customer service is great, and the products for me are like anything else you have to choose what audience you want to reach and find a product here that matches that, my major beefs are I dont know what time customer service opens cause I tend to only get responses after 7-8pm CST time in America, another issue is the inventory info, if my store is connected to the inventory it should auto update, I dont like finding out the last minute that something that shows me over a few hundred is out of stock on there side and Im ordering it from EPROLO, thats bad for business. Shipment on fulfillments is fine to me with express, its the processing time that takes way longer than it should in my opinion, Im still new and I prefer the simplicity of using the store cause there is no guess working in the shipping, I just dont like that it can take 3-5 days JUST to ship an item

Comfortripz
United States
6 months using the app
February 16, 2024

This app has made it very easy to find products for my shop it's easy too use and understand I have had no problems with this site to date

Stewies electronics
Australia
About 2 months using the app
April 1, 2024

The support is very competent and friendly. Replies to emails promptly, I'm definitely satisfied!

PELERA
Germany
12 days using the app