Etsy Integration ‑ DPL

It takes a minute to figure out the ins and outs on the app, but it's been very useful for allowing me to keep all my orders and inventory in one place. The one thing I wish I could do is sync an order with a custom line item. Right now, I have to pretend those orders don't exist in Etsy if it's a custom listing.

The support team is very responsive and understanding any time I need assistance.

Excellent and fast support. I installed a trial, and while I was able to figure out 90% of it, I had a few questions. I was assisted by chat & email, which was prompt. I needed further assistance, so I scheduled a phone call (Same day!) and was able to resolve my user-error issues right away. The app is quite simple, and keeps my inventory updated between platforms.

The initial set up was kind of clunky as I had a large existing catalog. So getting all the parameters right to sync everything has taken time. But customer support has been helpful and things work smoothly after initial set up.

Although this app is helpful in automatically adding our Etsy orders to our shopify store, it is a little frustrating. We do not offer all variants of our products uniformly across selling platforms, because of this I have to manually sync alot of orders because I cannot link all products.

Ronex was very helpful when I inquired about this. While they couldn't solve this issue or provide a work around, they were very helpful in directing me where to turn on sync-failed emails to notify me.

I would recommend allowing products to sync regardless of the fact that variants might differ.

The app is truly a "set it and forget it" system that delivers flawless, real-time inventory synchronization between Shopify and Etsy, eliminating the risk of overselling. Plus, their support is top-tier—always fast, knowledgeable, and helpful. Hem, in particular, provided prompt assistance. An absolute necessity for serious multi-channel sellers.

Shreya is one of the support staff from Etsy who has been dealing with me recently. Her and Ronex are great members of the team and have been very helpful when I've had to reschedule a few times so very flexible support and understanding to my ever changing diary!

Shreya specifically helped me again recently to navigate the DPL and Etzy integration as I had some issues with my shopify and noticed I wasn't generating much sales so we analysed the SEO wording side shown on the Etsy store and other features to give me a good grounding. Overall I am now feeling more confident of my plan of action to tackle the current Etsy issues based on the feedback and support from Shreya. She went above and beyond to help me identify any potential issues with my integrations and traffic generation on Etsy. We also went through each Etsy-DPL tab so I understood the features well. Thank you for you support!

Still in a trial, so early days. Setup seemed easy, but I did have an issue with inventory not syncing how I expected it to. Once I was able to have my intro demo call the issue was easily identified and fixed, but it would have been nice to have been able to trouble shoot that on my own via a KB or FAQ resource center. I'm hopeful this will be an easy to manage long-term inventory sync solution now that I have more information.

I had a small glitch and had to contact support. Pratik was very helpful and my problem was resolved quickly. I've used this app for a while now and would definately recommend. Thanks

This app is a lifesaver! I decided to expand my small business a bit, and Etsy integration - DPL makes it so easy. The support is amazing too, always so quick to respond and understanding.

Sometimes the app can be a bit confusing when things don’t work as expected, but the support team was very responsive and helped me resolve the issue quickly—which is what matters most. Overall, I believe this is the best Etsy integration app available on Shopify, and I would definitely recommend it.