Etsy Integration ‑ DPL

Had issues with shopify/etsy sync after an in-person event. When I updated inventory in shopify post-event, it would not sync inventory with etsy.

A quick chat with tech support and they manually synced inventory. They were super patient with me during my own computer hardware issues and very helpful with my questions.

To help future folks (myself included), you must take your etsy shop off vacation mode before you make updates in shopify! But if you forget, contact DPL, and they will help.

It takes a minute to figure out the ins and outs on the app, but it's been very useful for allowing me to keep all my orders and inventory in one place. The one thing I wish I could do is sync an order with a custom line item. Right now, I have to pretend those orders don't exist in Etsy if it's a custom listing.

The support team is very responsive and understanding any time I need assistance.

The initial set up was kind of clunky as I had a large existing catalog. So getting all the parameters right to sync everything has taken time. But customer support has been helpful and things work smoothly after initial set up.

Ronex was helpful, thank you. I picked this app because of the support available, and so far have used the live chat and also had a 2 hour integration meeting which was brilliant, taught me everything i think i needed to know. Great to know they're a click away when i need them.

I got this app to keep my inventory levels aligned in Shopify and Etsy. Brilliant so far.

Excellent and fast support. I installed a trial, and while I was able to figure out 90% of it, I had a few questions. I was assisted by chat & email, which was prompt. I needed further assistance, so I scheduled a phone call (Same day!) and was able to resolve my user-error issues right away. The app is quite simple, and keeps my inventory updated between platforms.

It's a great app, transfers everything. The only concern is the duplication of listings but other than that, help has been amazing and the process is very simple.

UPDATE: After using this app for a month, I feel like it has some quirks that need worked out. Some of my listings still aren't syncing even though they have the same SKUs. The app is cumbersome. I have to scroll back through the entire page list when dealing with a certain search criteria rather than it remembering where I was and going back to that point. For the price point, these quirks should be worked out by now, imo. Back to the drawing board.

I am new to this app, but so far it's doing everything that I need it to. I've been looking for something to help sync inventory from the Shopify end with my Etsy store. The fact that I can upload product is a huge bonus. It's super user friendly.

I also used their customer support on Day 1 to get clarification on some questions I had. They were super quick to reply and were able to take care of the one issue I was having.

So far I am thrilled to have found this integration!

This app is too difficult to use . I spent several with support, did everything the asked me to do until i tried a different browser. I was then able to load the app but unable to load my product to etsy from shopify. After 6 hours of repeated contact with support and making more adjustments i just quit and uninstalled the app.

Amazing support and quick replies too, Hem helped me with my queries and resolved them. 100% would recommend and will continue using this app

Etsy Integration - DPL has been overall easy to use and implement. I was able to quickly book an onboarding call with Hem T to answer my additional questions and ensure that I was using the integration/sync features correctly. I feel very optimistic about using this app to manage my Shopify and Etsy stores together.