Reviews (569)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective synchronization between Shopify and Etsy, enhancing inventory management and order fulfillment. It features a user-friendly interface, easy setup, and supports bulk uploads and SKU management. The app's performance is reliable, and customer support is highly praised for its responsiveness and helpfulness, often resolving issues quickly.

September 11, 2024

Simple to use and straight forward. Support assisted us in getting started with some minor configuration changes on my end. They were patient and wanted to make sure I was comfortable before we disconnected.

Rustic Halo
United States
16 days using the app
September 4, 2024

I was struggling trying to open up my store in Etsy so that is can integrate with my Shopify store. The Etsy rep Pratik helped me and was very good at handling the situation. I am up and running and I appreciate him for all the hard work. I appreciate his patience, professionalism and outstanding customer service. I will recommend speaking with him to anyone. Thank you Pratik!

Gotta Have That Tshirt
United States
About 2 months using the app
September 4, 2024

Really fast help when needing to set up shop and configure the Shopify app. Very impressed. Recommended this service and app 100%. Thank you Hem for your help!

Lucini London
United Kingdom
4 months using the app
Edited September 21, 2024

My phone consult with Kusum was very helpful and got me going with your app. I like it very much.
I restarted using your app and Suyank was very helpful getting it set up. He has wonderful patience.
This is another call I have had with Suyank and he is very patient and helpful. My store is on its way!

Blue Moon Spirit
United States
About 2 months using the app
September 6, 2024

Customer service is outstanding. I had a weird issues and they were on it immediately and resolved my problem quickly. App really helps integrate my two shops.

SparkleandShineGlassArt
United States
5 months using the app
July 29, 2024

I had some issues with the sync of shopify/etsy products. The customer support was great and it took them a few minutes to investigate and find the problem. I didn't add all Shopify variations in Etsy (only 10 of 12 colors), this is required to sync both products. Good to know and just something to keep in mind in your workflow, but great to be supported this fast and professional.

Leatherbox
Netherlands
About 1 year using the app
October 15, 2024

Hem was fast and straightforward in his approach. He made sure to ask the right questions and guided me through the app and made some recommendations on how to use the App. Thank you very much!

Salomon Antiques & Collectibles
Canada
27 days using the app
September 3, 2024

My experience with the app has been awesome so far. I received help from Surya today. He was very kind and patient with me as he helped me to solve my problem of importing products from my shopify store. Surya went out of his way to make sure that all of my issues were taken care of. He is truly an asset to your company and should be watched closely by all of your new employees. My name is DeShon Von Able, Owner of Certified Pets Store Gift Shop. www.certifiedpetsstore.com Thank you Surya for all of your hard work !!!

Certified Pets Store Gift Shop
United States
6 days using the app
November 11, 2024

I had a bit of trouble at the beginning but then I have assistance and they help me set up trouble shoot everything

Shirts and Things
United States
12 days using the app
October 2, 2024

Ronex Shakya was awesome! He helped me understand Etsy Integration - DPL and I enjoyed talking with him. Thank you for you help

CILLCDesignz
United States
30 days using the app