Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless product integration from Shopify to Etsy, praising its user-friendly interface and real-time inventory sync. It's appreciated for handling high order volumes, supporting bulk product addition, and automatic order fulfillment. The customer support is valued for their prompt and knowledgeable assistance. Merchants also highlight its cost-effectiveness and efficient management and synchronization of products between platforms.

Edited August 8, 2023

Customer support is helpful and responsive. When there has been a glitch or problem, they're always responsive. I appreciate that!

Hair Haven Accessories LLC
United States
5 months using the app
Edited May 7, 2023

Its all been a bit confusing launching my first Etsy store. The shipping charges are generally a pain, but the App support team has been great helping me customize pricing, margins, and shipping (fixed). Thanks to the App Support Team for all of your help.

Just Love
United States
4 months using the app
June 19, 2023

I was having difficulty with the app and received excellent customer service which solved my problems. I am loving this app for etsy integration!

Platinum Sass x Bad Bitch Vibes
United States
5 months using the app
May 11, 2023

Such a pathetic customer service. Asked them 5 months long for a feature. Every time they forget and start from the scratch asking what I need. This is is not worth the money. The customer service really don´t help

Lone Star Buckle
Germany
6 months using the app
Digital Product Labs replied May 19, 2023

Sorry for the fact that our customer service rep was not able to give you a direct reply on your feature requests which obviously caused frustration.

Your feature request of not transferring the email address over from Etsy to Shopify at the time of an order is simply not possible since it's a required field to have the order accepted in Shopify.

I trust aside of not being able to fulfil the feature request your experience with our app is good and that you will re-consider this review over your whole app experience.

We are really hopeful you're willing to try our App again and we'll make sure your transfers between Shopify and Etsy will be fast and effective.

November 22, 2023

Very hard to reprice items, to cost recover Etsy fees.

Seems to not keep Shopify Collections and makes you select individual products, to make a new Etsy Collection.

Susana's Secret
United States
23 minutes using the app
July 2, 2023

AWESOME APPLICATION!!! I SYNC 40 ITEMS IN LESS THAN 5 MINUTES.
I FULLY RECOMMEND TO EVERYONE IN SALES

Blest Things
United States
4 months using the app
June 20, 2023

This app provided very quick and helpful customer service. I had a little trouble with the syncing and they quickly helped me get up and running!

Color Me Kristy
United States
16 days using the app
June 20, 2023

Big thanks to Pratik for helping me out with setting up my Etsy shop and guiding me through the process

CraftedShade
Canada
About 2 months using the app
November 9, 2023

I came across some problems integrating my products, but contacted Surya and we sorted it out quickly.

Lazy Bake
Canada
About 1 hour using the app
August 31, 2023

Purchased Etsy Integration & Sync in July 2023. Had difficulty getting products to view in my Etsy store. When I scheduled a Meet online call Surya quickly remedied the issue by instructing me how to sync on the Etsy view. I found the instructions provided did not give complete instructions.

lucyrootsdenim.com
United States
About 2 months using the app