CedCommerce Etsy Integration , 1,747 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration between Shopify and Etsy, featuring bulk product upload, automatic inventory and price synchronization, and error notifications. Its user-friendly interface, efficient performance, and ability to manage inventory from a single warehouse are highly valued. The app also supports importing orders back into Shopify, creating shipping templates, and direct editing of the Etsy shop. Merchants commend the support team's quick responses and helpfulness, and appreciate the app's email alerts for unsynchronized orders.
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So far so good! I worked with support to get a lot of stuff working the way I need to and they were great about helping me out. I spoke with Phoenix and the conversation was very helpful!
This is the best Etsy marketplace integration app for Shopify, period. Their customer support is a cut above the rest. Usually, get an answer with 3min. If I could give more than 5 stars I would!
Good app. It's very easy to connect to Etsy and link my products. Saves a lot of time, I can't imagine having to manually add thousands of products over time on Shopify & Etsy separately. Thanks a lot!
I really appreciate how quick the response and the immediate solution they provide. They assist me very well. thank you!
Ms. Anyatra. Was a big help and her customer service as well to me and my business. I really really appreciate her. Thank you for the superb customer service. Keep it up you will define only go far.
This app is great and does exactly what it says it does! Vatsal Ranjan answered any questions I had and helped with everything I needed.
REVIEW UPDATED JUNE 25TH
After having left a negative review, someone went ahead and called my phone number around 4 times at 12 am and woke me up several times. Then my phone kept buzzing and someone was sending me messages on whatsapp. Until he said he was from CEDCOMMERCE.
This is unacceptable. The guy sent around 10 messages and would not leave me alone. What is wrong with you guys ? Totally unprofessional. I never gave permission for anyone to contact me and I certainly don't want to hear about it at 12 am when I'm already asleep.
I really regret having installed and bought the yearly app. Not recommended.
Original review:
Customer service is great but I do have several complaints. I am tired of having to update the shipping manually. My supplier updates the tracking numbers but they don't automatically sync on Etsy. I already told Cedcommerce customer support several times. One guy said it was because I was using 17track for tracking numbers and that someone would get back to me. Another person said that it was because I hadn't added them myself.. He didn't understand my question. Every single day, I have to check the tracking numbers and add them manually on Etsy. I am tired of doing this.
Another thing is that, cedcommerce misses a few orders here and then ! I've had a few orders that were about to be overdue and cedcommerce didn't even sync the orders with my supplier. I keep asking them why it keeps happening and they say it's because of the API and that it shouldn't happen again but it does. I bought the $360 something year plan because I thought this would be a good app that would do its work. I am disappointed. I am doing the same amount of work after I finished with my store and these people clearly don't can't fix the issues I have with their app.
10/10 customer service. I've reached out number of times for support and they respond instantly to any questions or concerns.
I used this app to assist me with setting up my Etsy store and I am more than happy with how fast the rep was able to get me up and running. I was up and running super fast, the rep was awesome and so very patient. Thank you for such a great service!
Though the process can be a bit confusing to navigate at first, I LOVE this app because it cuts our admin time in half - we no longer have to do twice the work when it comes to uploading listings on our shopify store and then doing it all over again on Etsy. I wish I had found it sooner, honestly. If the navigating of the app ever does get a bit confusing, their customer assistance is great!