Reviews (1,781)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify and Etsy integration, enabling efficient bulk product uploads, inventory management, and order syncing. They value its user-friendly interface, error notifications, and smooth performance. The customer support is highly praised for their responsiveness and expertise. Despite some reported issues, these were typically resolved quickly by the support team. Merchants credit the app with boosting sales and consider its pricing fair. It's recommended for enhancing business operations.

September 24, 2020

wow, une application très satisfaisante. wow, une application très satisfaisante. wow, une application très satisfaisante.

Offline Outdoor
United States
About 20 hours using the app
December 6, 2018

If you're using a Print on Demand supplier with their own Etsy integration, this app will duplicate their orders, screwing up your orders and accounting. NOT COOL.

Also, by selling POD, your inventory count is basically unlimited, but this integration doesn't know that. If you leave the inventory count at 0, then the order placed on Etsy will not be imported into your shopify store.

American Pride HQ
United States
21 days using the app
CedCommerce replied March 15, 2019

Dear American Pride,

Thanks for sharing your concern. I would like to inform you that we had unaware that you were using POD, also you never informed us about the same. The basic function of the app is until you don't have SKU and inventory of SKU we can't fetch order from the marketplace. We sync everything from Shopify. At that time, we were also not providing support for POD.

In the current scenario, Etsy Marketplace Integration App is compatible with POD. So, I would like to request you, to give it another chance. We are always here to serve you.

Thanks,

Edited April 12, 2020

easy and fun process great for business and easy for me. thanks again for this app. no money needed!

Tam's Natural Solutions
United States
About 19 hours using the app
May 4, 2022

First, customer service is fantastic! This app has allowed my business to easily link to Etsy from Shopify and provide instant stock updates which is amazing. Huge thumbs up!

Murrini Shop
United States
About 19 hours using the app
Edited April 30, 2019

Very POOR customer service !!! They offer 7 days FREE trial, however, the subscription starts immediately! I used their app for a few minutes on March 1st, 2019 and contact them immediately by their chat system, asked for canceling my subscription and issue the refund but they said we will contact you and resolve the issue in 1-2 days but never did and never replied to my messages. I uninstalled the app but they continue charging me $50.00 monthly. The company doesn't reply to your emails. NO HELP AT ALL. The worst customer service ever.
I have reported this company to Shopify and waiting for their help to receive my $100 refund.
BEWARE OF THIS COMPANY!!!!!!!!!!

BabeNest
United States
19 days using the app
CedCommerce replied August 7, 2019

Dear Babenest,

We apology for the trouble you have faced. Actually, you have chosen a recurring plan for the app which deducts at the billing time of your Shopify store. It is not deducted by us.

We have also sent a mail to billing team regarding your issue, it may be due because of some delayed communication.

We want that you get connected with us again so that we can serve you to sell on Etsy.

Thanks,
Team CedCommerce

March 17, 2020

This application is great on the off chance that you are running an Etsy shop and a Shopify site. My fundamental issue was to monitor the stock on the two stages when something was sold and in the wake of introducing this application, I never again stress over it. It is a little hustle from the start to synchronize everything (making SKU's for everything and connection items) and to see how the application functions however once everything is set, it is running easily.

Client support is a standout amongst other I had. Answers in seconds at whatever point I required them and accommodating. They give you the alternative of Skype them however there was no compelling reason to since they are constantly online to visit with.

DieRollerScheune
Germany
About 17 hours using the app
February 21, 2020

It's a great app, where I can sale my product easily. I would like to thank for such an easy configuration

Sumraj International
India
About 16 hours using the app
Edited August 13, 2021

Still learning, and there were some issues with getting things to connect properly, but overall this has been great so far compared to the other app that I used. This app has a great interface, easy to use. Customer service always has someone there to help me! This has increased my sales and time by allowing me to sell on shopify and etsy! Must have!

The Blushing Boston
United States
17 days using the app
March 24, 2021

Great app and support - the support walked me through how to connect Etsy and ShineOn through CED. I would recommend this app

DelightfullyDesign
United States
About 15 hours using the app
September 17, 2019

STAY AWAY

If i could give this app a minus I would and strongly recommend that you avoid this app at all cost. This app is full of people doing fraudulent activity. My first sale on this app happened to be a fraudster instead of helping me through support they closed my account down and refused to speak with me. When I contacted them via phone they just hung the phone up on me. The same person then went onto my website and tried to purchase more goods which i quickly notified shopify which they talked me through the process of how to handle this in the future. A far lot more than what ETSY had provided me with. I will be definitely reporting this app and advise anyone to steer clear.

Retro-Sauce
United Kingdom
14 days using the app
CedCommerce replied February 7, 2020

Dear Retro-Sauce,

We feel really sorry that your Etsy has been closed. But we would like to inform you that the Etsy Marketplace Integration App is not responsible for the same.

We (CedCommerce) are 3rd party integration provider and we are only responsible to connect your Shopify store to Etsy.com, uploading products, sync inventory on both end and manage orders from Etsy to Shopify. As your account has been closed, this is done from Etsy's end and this is a separate decision from our app. If they found any suspicious activity with accounts, they close the account. Also, it seems that you had tried to connect with their support team, we feel bad that you didn't get any positive response from their end.

I hope now you must have been understood that this was not the fault of the app. We are always seeing the future to work with you again.

Thanks,
Team CedCommerce.