Matrixify

Matrixify

Reviews (477)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage and manipulate large data volumes, easing data migration from other platforms to Shopify and enhancing operational efficiency. It supports bulk imports, exports, and updates of products, orders, and customer data. Features like scheduled automatic imports/exports and handling complex data migrations are particularly appreciated. The support team is noted for being responsive and helpful, with extensive documentation and tutorials available.

November 7, 2024

The app works well and the team provides absolutely great support.

Cinfinity Shop
Germany
9 days using the app
ITissible replied November 8, 2024

OMG - thank you for this super great review of yours! 🫶

Maris
Founding Engineer

October 23, 2024

Love it! An absolutely essential app if you are migrating from another platform or if you have a large database of products.

Premier Netting
United Kingdom
About 2 months using the app
ITissible replied October 25, 2024

Love you back! Thank you so much for your great review, and for trusting Matrixify with your large migration! 🫶

August 4, 2024

Love it. Can't work without it

THE KRIPT
United States
Over 2 years using the app
ITissible replied August 6, 2024

Thank you for your love from our whole team! 🫶

September 26, 2024

Really a great app to quickly edit product details in bulk!

Blululi
Italy
About 1 month using the app
ITissible replied September 27, 2024

Really great review, thank you so much from our whole team! 🫶

October 22, 2024

Makes it easier and faster migrating from Woocommerce to Shopify

Tampa Bay Tan
United States
2 months using the app
ITissible replied October 24, 2024

Thank you so much for appreciating our efforts to make that migration from WooCommerce smooth for you... 🙏

November 29, 2024

Useless app, also the support not responding for days

EUG FASHION
United States
4 months using the app
ITissible replied November 30, 2024

Thank you for raising your concern regarding the Matrixify app. Our reply here is around one day late as it takes around a day or two until Shopify approves and publishes app store reviews, which is when we first see it.
From our Support system we can see that both your email ticket and in-app feedback was replied to on the same day within few hours since receiving them.
Please check your mailbox spam and other folders for our replies from mailto:support@matrixify.app.

Our team is quite shocked to receive such a negative feedback seeing that our support have replied to your messages and hope that we can resolve the issue.
As it is suspected that email is an issue here, we recommend joining our Slack workspace where you can also contact our support directly - https://matrixify.app/contact-us/.

We are sure that this is just a misunderstanding and are looking forward to get in touch with you so that you can use the app to the fullest.

Matrixify Support

June 13, 2024

Matrixify performs its function beautifully and the support staff have always been responsive and friendly. We highly recommend this app for handling any larger data imports and exports: an area where's Shopify's native functionality can be extremely limited.

Equator Coffees
United States
Over 4 years using the app
ITissible replied June 14, 2024

Wow, thank you so much for your review.
Your words are extremely valuable to our team, and anyone who will read it.
We wish your the most amazing commerce results… 🤩🫶👏

June 7, 2024

This is a fantastic app. We manage a very large catalog (400,000+ active products) and Matrixify makes keeping it updated easy. Absolutely worth the money, at whatever tier. The best app we have ever used on Shopify, and likely the only one we'll always pay for, for as long as we have the store.

Massive Bookshop
United States
About 2 years using the app
ITissible replied June 8, 2024

Wow, our team has tears in our eyes when reading your review.
You made our week - thank you to the stars! We keep pushing Matrixify better every day.
🤩🥹

June 17, 2024

Amazing tool, allows you to upload and download metafield objects, merge tags and so much more. Setup of the files is easy and the documentation is helpful. A must have for all stores that upload in CSV/Excel.

53 Degrees North
Ireland
Almost 2 years using the app
ITissible replied June 18, 2024

So happy to hear that - thank you so much! 👏

Edited December 21, 2024

Just great! Super helpful and intuitive. Makes it also much easer to schedule certain promotions we have in our shop.

Update 21.12.2024:
We'd also like to add that the support is super responsive. They even rewrote the app in order to activate the option in the order entity to export the transaction amount in the shop currency. That was a tricky one and it took some weeks, but it worked perfectly and helped us to optimize our accounting data. Thanks a lot!

I'll always add Matrixify whenever I create a Shopify store again.

Flinterhoff - Für dich & mich
Germany
Almost 2 years using the app
ITissible replied October 25, 2023

Thank you so much for your review - it means a lot to our small, but very dedicated team... 🙏

Maris
Founding Engineer