Matrixify

Matrixify

Built for Shopify

Reviews (480)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust data management capabilities, especially for large product catalogs. It's praised for handling large file imports and exports, metafield management, and data migration. The app is also useful for bulk updates, inventory management, promotions scheduling, and order conversion. Despite a learning curve, merchants find it essential for large-scale changes and daily reporting. The customer service, including an open Slack channel and an AI bot, is highly commended. It's recommended for its wide functionality and ability to access data that Shopify doesn't usually export.

June 9, 2020

AWESOME! If I could leave 10 stars I would! The support I have received from them is fantastic. I moved over 7,000 products from a different platform that was not really compatible with Shopify. Excelify was the perfect bridge for me to make adjustments and modifications to get my products moved. To put it into perspective, this is my second migration. The first migration took me a year and a half to do on my own with no help, and I swore I'd never do it again. With Excelify I was able to get this migration done in a few weeks,. The only reason it took that long was the leg work I had to do in order to get old information to translate to Shopify, nothing to do with Excelify. Their support is great. As with any migration you WILL have things that come up or something you need help with. They have excellent support and can guild you on issues you may run into. A special shout out to Renars who has helped me several times! I recommend them to anyone who is migrating their store. Even after migrating, I can see how they would be a great tool to have when you need to bulk update products etc. Well done Excelify!

TheStencilsmith
United States
3 months using the app
ITissible replied June 9, 2020

Wow, thank you so much for your lengthy and uplifting review.
Renars is super pumped about this, along with all our team!

Will keep pushing the good job further up the hill! 🤸‍♀️

Maris
Excelify Founder

January 16, 2023

Straightforward to use and they have a great customer support team. It was smooth to import my Etsy listings to shopify

LuxuryPlans0
United States
3 months using the app
ITissible replied January 17, 2023

Thank you for choosing Matrixify to do your migration, and for trusting our Support team to help you through that. It's exactly how it gives the best results. 👍
Although Etsy migration is not yet built as straight-forward as from other source platforms, thank you for your effort to map those fields manually.
Nice job on your side! ✅

Maris
Founding Engineer

Edited September 15, 2019

If you want the best customer support I've ever experienced....if you want a developer who cares about his customers and making this product better - add the app. I have dealt with so many app devs who are silent and don't care - Maris, wants to help you and build an app to help your business succeed. Just install it. period.

The Bead Gallery Honolulu
United States
3 months using the app
ITissible replied September 15, 2019

Wow!
Thank you so much for your 5* review.
Very emotional moment, man...
🤭

Thank you thousand times!

Maris
Excelify Founder

Edited December 24, 2019

A difficult situation was properly explained and our misunderstanding was amicably resolved. Maris is a consummate professional and a sincere person - who leads a fantastic team, including Renars. We hope to use again the services of Excelify in the near future. In this life we must have patience and always be eager to forgive. All the best Guys.

celltech
United Kingdom
3 months using the app
ITissible replied December 16, 2019

Hello, Celltech!

Thank you so much for your Christmas Review!

For others who read this:
Incident was that out our support system didn't get your reply e-mails, so we didn't know you wrote us a reply. It seemed like we ignored you, which was totally not the case.

We now found your lost e-mails in our mailserver archives. With them - we also found a couple other e-mails from other customers which got lost the same way.

We always reply to all e-mails (assuming we get them). Please, if you don't receive a reply - try to reach us via one of other channels - Chat or Slack.
We always care for resolving all the issues to the level to make you awed - and thank you for letting us do that.

Maris
Excelify Founder

Edited April 8, 2018

So I posted a 4 star review and the app developer reached out to me immediately to resolve my speed issue, on a Sunday no less. The customer service from the developers deserve well beyond five stars!

Thanks Excelify!

Skeeters Speed Shop
United States
3 months using the app
July 30, 2018

This app saved me so much time. Once I got the sheet set up to work with my data feed, this process became so simple I would not have expected it to work. Except that it did! And it exceeded all my expectations. I looked at a few other app that do similar things, but their support was not supportive, and I found the tools they provided complicated. Excelify has support that is very helpful, responds almost immediately, and make sure you have everything you need. If you need to import a lot of items, with a lot of information give this tool a try. You will not be disappointed.

Discount Homecare Mobility Solutions
Canada
3 months using the app
Edited July 19, 2021

Excellent service! Thanks for the late call, cheers all the best. Very nice app. Ideal to upload single parameter

Minasari Home
Germany
3 months using the app
ITissible replied July 2, 2021

Wow, just today we discussed with the team that it's been a while since we received a review... and it feels like you heard us at that moment - to write something as nice and inspiring!
You confirmed that it's worth trying our best!
Thank you so much, Minasari Home! ✌️

Maris
Founder
Matrixify (Excelify)

January 25, 2019

Used this to transfer all my products onto compatible ebay excel spreadsheets to then upload all my products to ebay.
It has saved me hours if not days/weeks of time instead of uploading them all to ebay.
Maris has been a great help in ensuring everything all works as it should also dedicating time to help me understand and get it all right, it can be a little technical if you don't understand excel.
Thank you!

LadyBug Print
United Kingdom
3 months using the app
March 14, 2022

To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"

Shoxtec Suspension
United States
3 months using the app
ITissible replied March 14, 2022

Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.

You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.

We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.

Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/

Maris Veide
Founding Developer
Matrixify

Edited August 21, 2020

This app is a rare gem - the more you use it, the more you appreciate its beauty and value. The documentation and tutorials explain exactly which data elements you need when creating files to bulk update your store. Migrating a store from another platform to Shopify? Excelify makes the whole data migration effort much easier. Invest a little time learning the basics and you'll save a lot of time and effort keeping your store data up-to-date. Highly recommended.

Slot Car Corner LLC
United States
2 months using the app
ITissible replied August 21, 2020

Wow, thank you so much for your review!
Indeed, investing the time to learn the fundamentals of Excelify is something that pays off many-fold in getting up to speed for things you can do, and for avoiding mistakes when juggling with the sharp blade.
So pleased to see you got exactly the right mindset when approaching it.🤸‍♀️

Maris
Excelify.io