Matrixify

Matrixify

Built for Shopify

Reviews (480)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust data management capabilities, especially for large product catalogs. It's praised for handling large file imports and exports, metafield management, and data migration. The app is also useful for bulk updates, inventory management, promotions scheduling, and order conversion. Despite a learning curve, merchants find it essential for large-scale changes and daily reporting. The customer service, including an open Slack channel and an AI bot, is highly commended. It's recommended for its wide functionality and ability to access data that Shopify doesn't usually export.

July 30, 2018

This app saved me so much time. Once I got the sheet set up to work with my data feed, this process became so simple I would not have expected it to work. Except that it did! And it exceeded all my expectations. I looked at a few other app that do similar things, but their support was not supportive, and I found the tools they provided complicated. Excelify has support that is very helpful, responds almost immediately, and make sure you have everything you need. If you need to import a lot of items, with a lot of information give this tool a try. You will not be disappointed.

Discount Homecare Mobility Solutions
Canada
3 months using the app
Edited July 19, 2021

Excellent service! Thanks for the late call, cheers all the best. Very nice app. Ideal to upload single parameter

Minasari Home
Germany
3 months using the app
ITissible replied July 2, 2021

Wow, just today we discussed with the team that it's been a while since we received a review... and it feels like you heard us at that moment - to write something as nice and inspiring!
You confirmed that it's worth trying our best!
Thank you so much, Minasari Home! ✌️

Maris
Founder
Matrixify (Excelify)

January 25, 2019

Used this to transfer all my products onto compatible ebay excel spreadsheets to then upload all my products to ebay.
It has saved me hours if not days/weeks of time instead of uploading them all to ebay.
Maris has been a great help in ensuring everything all works as it should also dedicating time to help me understand and get it all right, it can be a little technical if you don't understand excel.
Thank you!

LadyBug Print
United Kingdom
3 months using the app
March 14, 2022

To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"

Shoxtec Suspension
United States
3 months using the app
ITissible replied March 14, 2022

Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.

You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.

We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.

Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/

Maris Veide
Founding Developer
Matrixify

Edited August 21, 2020

This app is a rare gem - the more you use it, the more you appreciate its beauty and value. The documentation and tutorials explain exactly which data elements you need when creating files to bulk update your store. Migrating a store from another platform to Shopify? Excelify makes the whole data migration effort much easier. Invest a little time learning the basics and you'll save a lot of time and effort keeping your store data up-to-date. Highly recommended.

Slot Car Corner LLC
United States
2 months using the app
ITissible replied August 21, 2020

Wow, thank you so much for your review!
Indeed, investing the time to learn the fundamentals of Excelify is something that pays off many-fold in getting up to speed for things you can do, and for avoiding mistakes when juggling with the sharp blade.
So pleased to see you got exactly the right mindset when approaching it.🤸‍♀️

Maris
Excelify.io

March 16, 2023

incredibly hard to use, support doesnt help at all. takes forever, tried for weeks couldnt even convert 1 simple draft. all i was provided was the same help faq page.

sucks bc shopify can't convert large drafts for some reason so they suggest this app which is impossible to use.

LaBellePerfumes
United States
2 months using the app
ITissible replied March 17, 2023

Hello!

Ouch, this hurts incredibly.
Especially, because our Support is still waiting for you to respond to our questions, so that we can help you. Maybe we did not receive some latest responses from you?

Importing Draft Orders indeed takes some effort to understand correctly the import template, and prepare the data accordingly. That's because there is so much different attributes that you can possibly pass to Shopify. We made an import template that would accommodate it all, as simple as we could. Of course, you do not need to use all the fields and rows - just those that you need to create your version of Draft Orders.

Our Support team is always going extensive lengths to help, and this is very important that you respond.

Please, cooperate with our Support who is trying to reach you to help you do the import. 🙏

Maris
Founding Engineer

February 10, 2020

Been running several businesses on Shopify including our new ecommerce website with over 30,000 SKU's, and Not only the app is fantastic and so effective in importing and updating our products, but also the Excelify support team is incredible at making everything work for us. Very prompt responses and would go the extra mile to make sure everything is set and work perfect to the smallest details. Big thanks to Maris and the App team. Certainly recommended !!

BUYMARKA
United Arab Emirates
2 months using the app
June 15, 2018

Incredibly useful app for accessing fields the standard import/export doesn't touch. The developers are super timely and knowledgable. The support chat feature is great. I'd give ten stars if I could.

Thegouletpencompany
United States
2 months using the app
December 15, 2017

The Support Is Second To None !!!! Its a perfect app for importing and updating stock. It does all the work for you. The support is great and very helpful. I recommend it to everybody!. The Developer has a solution to almost everything!!! Keep Up The Good Work!!!

Order2india Shopping
India
2 months using the app
January 6, 2023

I have been using the application for a few months and this is the easiest way to bulk change my product catalog. I can export very specific grouping of products, make a couple quick edits, and reupload quickly. This makes it easy to do a price reduction for a sale, page template changes, tag changes, name reformatting, product duplications, and even backups of archived products to remove them from my store seasonally. Recently, I restructured some of my store because of some SEO and needed to create 100+ dynamic collections. It was amazingly simple and quick with this app. Simple to use, and errors are easy to identify. I even use it to sync to a demo store for dev work and changes.

Bit of Swank
United States
2 months using the app
ITissible replied January 7, 2023

Sincerely, thank you for your kind words!
We work hard every day to make Matrixify better for you. Your review is giving wings for our whole team.

Very good idea to sync it to your dev store - and to have a dev store for testing your changes, and testing imports. 👍
Also - just in case, remember that you do not have to pay for your second store - you can sponsor one store from your paid store (via Settings).

Maris
Founding Developer