Matrixify , 469 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle large file imports and exports, making it ideal for businesses with extensive product catalogs. It offers customizable features like specific data formats, scheduling exports, and bulk updates for price and inventory. The app is also praised for its ability to import metafields and simplifying data transfer for businesses migrating to Shopify. Merchants appreciate its user-friendly interface, extensive documentation, and prompt support team. It's seen as a cost-effective solution that automates tasks and saves time.

March 27, 2023

Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money

SmartMOM.in
India
About 2 hours using the app
ITissible replied March 27, 2023

Hello!

Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.

Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.

Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.

Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.

Maris
Founding Engineer

March 26, 2022

Keeping it short, this is probably the most useful single app in the Shopify ecosystem, at least for those who frequently launch stores or manage multiple stores. It's the best there is at what it does.

Skincarebyalana Dev
United States
2 minutes using the app
ITissible replied March 27, 2022

Keeping it short, this is probably the most satisfying feeling after putting all the hard work in it - to receive such a review! 🙏🤪🤸‍♀️

Maris Veide
Founding Developer

March 28, 2023

No sirve para importar pedidos de una tienda Shopify a otra Shopify, se la pasa marcando error. Yo no la recomiendo.

DermaOnline by Provederma
Mexico
31 minutes using the app
ITissible replied March 28, 2023

¡Hola!
Lamentamos que haya tenido un problema con la importación de pedidos.
Todo se puede solucionar si se comunica con nuestro Soporte y nos permite ayudarlo.
Intentamos comunicarnos con usted sin éxito. Además, vemos que aún no ha intentado comunicarse con nuestro Soporte.

Por favor, contáctanos a través de uno de esos canales y te ayudaremos:
https://matrixify.app/contact-us/

Maris
Fundador
----------------
Hello!
Sorry that you had an issue with Orders import.
It all can be sorted out if you reach our Support and allow us to help you.
We tried to reach you without success. Also, we see that you have not yet tried to reach our Support.
Please, contact us via one of those channels and we will help you:
https://matrixify.app/contact-us/

Maris
Founder

Edited April 22, 2019

I used Excelify to Update the Option1 Name, Option1 Value, Option2 Name Option2 Value, Option3 Name, and Option3 Value using the handle it produced around 300 errors, and unfortunately updated the prices and compare prices of these products and set them to 0, so that ...

PurpleMaple Store
United States
18 minutes using the app
ITissible replied April 22, 2019

This review is copied from the previous review by the other shop, and doesn't seem to reflect the actual message.
PurpleMaple Store shop has not done any imports with Excelify.

If you are the shop owner who wrote this review - please, contact Excelify support ASAP so that we can help you in whatever issue or question you have:
https://excelify.io/contact-us/

Maris
Excelify.io

March 4, 2024

Stilholz-Pioch
Germany
Over 2 years using the app
ITissible replied March 5, 2024

🫶

April 21, 2024

BePlentiful
United States
9 days using the app
ITissible replied April 22, 2024

👌👍

November 14, 2023

WholeSpark
Israel
9 months using the app
ITissible replied November 15, 2023

👌

October 29, 2023

Bevilles Jewellers
Australia
About 4 years using the app
ITissible replied October 30, 2023

🙏

October 18, 2023

Cancam
Norway
4 months using the app