Matrixify

Matrixify

Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its data migration and bulk management capabilities, especially useful when switching from platforms like Magento and WooCommerce. It efficiently handles large data volumes, including complex metafields, significantly reducing manual entry. Essential for daily tasks like inventory management and backups, the app is praised for its stability and the strong, responsive support team. Merchants consider it crucial for managing large catalogs and streamlining ...

Edited April 8, 2020

Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only ...

Dishmaster Wholesale
United States
2 days using the app
ITissible replied April 8, 2020

Hello!

Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.

As Renars have already reached you on ...

Edited May 31, 2019

Very good and flexible. Offers data import way and above standard Shopify. But it's sooooooo slooooow! Even the paid for services take hours to upload data. Each file of about 7,000 orders takes 6 - 7 hours to process!

Igennus Healthcare Nutrition
United Kingdom
About 2 months using the app
ITissible replied May 31, 2019

Hello, Igennus!

Thank you for your feedback, and very sorry we made you only almost happy...

Please, understand that the Excelify app uses Shopify API which has certain speed ...

September 5, 2023

Really impressed with this app. Too bad i don't need it more often!

Blockchain Mint
United States
1 day using the app
ITissible replied September 7, 2023

Thank you so much for your kind words! 🙏
About not needing it more often… - that’s ok - we are here for you in case you do need! 👌🤪

Maris
Founding Engineer

Edited November 26, 2018

I used this app to transfer contact list from wix to Shopify. It doesn't transfer all the information but it makes it easier to transfer emails at bulk.

Inua Naturals
United States
30 days using the app
January 30, 2018

Great app to bulk import product with multiple pictures.

Top notch customer service...

Lightup No
Norway
About 23 hours using the app
July 27, 2023

Fantastic app and outstanding customer service, some of the best Shopify customer service I have experienced. Keep up the great work guys!

Mary Wyatt London
United Kingdom
About 21 hours using the app
ITissible replied July 28, 2023

Thank you so much from our whole team - we really appreciate you notice our efforts. 🙏

Maris
Matrixify Founder

September 20, 2018

this app is ok but they wouldn't let me use it without leaving a review . Just something they need to look into i think

viva midas
China
23 days using the app
ITissible replied December 7, 2020

Hello, Viva Midas!

Sorry, we never ask for app review - so this must be some misunderstanding.
Please, contact our Support and help us understand why you would think we are ...

November 25, 2018

I used this app to migrate from old Shopify store to a new Shopify store. It worked seamlessly!!! What a joy. Saved sooo much time. And support was very quick with connecting both my stores to the same paid account. If you are looking to switch stores, this is your tool.

Mini Lolo
Australia
About 13 hours using the app
February 2, 2022

This app is amazingly powerful! Although it is a bit overwhelming at first because it can do so much, their support responds almost immediately and was very patient and helpful with all of my questions! I would definitely recommend this product (although I think shopify should buy them and make it part of the default feature set!)

OrchidToys.com
United States
About 8 hours using the app
ITissible replied February 2, 2022

Cosmic thank you for all your infinite stars from our whole team!
You are right to say it might be overwhelming at the beginning. We are indeed putting great effort to ...

November 14, 2017

Worked perfectly first time on a fairly complex product migration of 6000 products including meta data. Easily the most straightforward import/export experience I've had with Shopify.
It was also great to get chat support during the process!

Bikeproject
United Kingdom
About 5 hours using the app