Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient sales and order report management. They appreciate the intuitive report builder, automation options, and variety of export formats. Key features include product images in reports, custom columns, and the ability to rename column headers. The app is praised for its excellent customer support and is particularly useful for high-volume businesses. It offers capabilities to export all line item properties, product variant thumbnails, and orders to an FTP folder for ERP system integration. Merchants value its time-saving features like automated report scheduling and hourly order exports. It's recognized for its versatility, reliability, and ease of use.

February 27, 2020

Perfect Export App, that fulfils all needs perfectly. Tried a lot of other apps before, but this one is by far the best. You have a lot options to choose from like full address, tags and so on. Also amazing customer service.

Strictly Limited Games
Germany
Almost 3 years using the app
May 22, 2020

I used this app to generate csv to FTP location then integration further with ERP system. App does this job perfectly after trying other apps! Easy to use and configure. Most importantly customer service at its best!!

Glasshouse Fragrances Outlet
Australia
Almost 3 years using the app
June 12, 2019

We needed this App to provide customised CSV export files for our fulfilment house and for them to be sent at different times. And that is exactly what it does! Recommended.

It does a shed load of other things too (but we have not tried them yet).

King of Shaves
United Kingdom
Almost 3 years using the app
Edited August 30, 2017

This is exactly what I needed. My shipping company sends each product separately for important reasons, and the normal Shopify export was a HUGE time-waster since I had to copy and paste each address if the customer ordered more than one product. This exports precisely the way I need it and I can send it straight to the shipping company with no alterations. Great job OrderPro!

PS, I really REALLY appreciate the extremely fast customer service!!

Painting World Magazine
United States
Almost 3 years using the app
January 14, 2016

I'm very pleased with the app. It's easy to specify the information you want to report on seamlessly into Excel.

The support over email is particularly good with responses usually within a day and changes made shortly afterwards. I've had several extra features added in for the next day.

Much less bulky than shopify's normal exports, made it easy to move orders into my database.

Fawcett Society 2
United Kingdom
Over 2 years using the app
September 10, 2021

TAKE THIS APP! I have tried all apps for FTP order exports. However, none of them I could customize to the extent that my fulfillment center required. The owner Menelaos helped me make all the customization at the backend of the application. I had a direct line with hime and he has been super helpful over the last months. Absolutely recommend this application!

Risottini
Netherlands
Over 2 years using the app
February 7, 2021

This app is really simple but has everything you need to export reports or automate reports and send to 3rd parties by email. The team at Menelabs were really quick at replying to my questions. Saved me a lot of time and energy. Delighted

The Indytute
United Kingdom
Over 2 years using the app
May 17, 2020

This application is phenomenal! HIGHLY customizable and very rich in features for exporting order data. Support has been very responsive and helpful, and had been open and listening to feature requests.

The Looney Farm Store
United States
Over 2 years using the app
February 21, 2019

Awesome, very powerful app AND really really good customer service. If you want really customized exports use this app and you're done :)

Heimatgut® 100% Natürliche Snacks – Bio, Vegan, Frei von Zusatzstoffen
Germany
Over 2 years using the app
February 11, 2017

THIS SAVED ME SOOOOOO MANY HOURS AND SLEEPNESS NIGHTS!!!

When I export data from Shopify and my customer orders more than one product....their information does not show up on products after the one (it's just blank). If I filter it, it just shows blank so its confusing for my vendor because they do not see the information so I had to literally go into each line and copy and paste it one by one.

This shows everything and exports really fast. It's a life-saver if you are fulfilling orders. :)

Iwonted
Canada
Over 2 years using the app