Reviews (52)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 30, 2019

This app has saved us so much time and made it super easy to prepare our delivery reports. It has been a game changer.

Preggy Plus
Trinidad & Tobago
23 days using the app
December 7, 2022

We have 2 full time coders here, but could not get them to do what this product does with a click of a button. (a few buttons, but that is the greatest part.)

We get a simple email 2 times a day to our shipping manager. He has a high level printout of what to get stagged for shipping. I still do an audit every night in bed, and don't think its even necessary anymore..

This product rocks!!!!

I had some dummy mistakes on automation and dev team jumped on a skype call at 11pm their time and spent 12 mins no questions asked (even on my trial)

Thanks for the hard work.. I know this is not easy to build.
_Kevin Graehl
CTO Alien Technology Group
415.341.2281

Alien Rides
United States
9 days using the app
June 2, 2015

The support team on this app is beyond great! I was contacted immediately and they took my issue seriously. He actually fixed it within the hour, which was amazing. On top of that, we had a suggestions regarding products being listed multiple times with the same order# vs an order being listed once with multiple products. He asked for details (I gave lots of note) and then that Monday the option was available on their app. We now use this app everyday in our work flow, especially our art dept. Thanks for making a great app and thanks for being open and listening to your customers.

Recognition Source
United States
3 months using the app
June 5, 2022

Does exactly what I need it to do--haven't needed to open the app in months. Took a bit of troubleshooting to start, but very user-friendly.

NoBrim Co.
United States
Over 1 year using the app
August 16, 2020

The app works great and is very quick at exporting compared to other similar apps. I contacted support about an output formatting issue and they resolved it the same day.

Mechcables
United States
10 days using the app
January 10, 2018

Very useful report with images and tag filtering - features Shopify reports don't provide. Also, the very friendly and quick customer service was able to add a new filter I was looking for.

Pringle Of Scotland
United Kingdom
About 23 hours using the app
April 6, 2016

Downloaded the app to track orders and generate monthly reports for http://global.amantelingerie.com/. Works as expected and captures all required fields! No installation. Just plug and play.

Amantelingerie
Sri Lanka
About 2 months using the app
September 17, 2020

I have been using their app for a while now and have not been disappointed in the flexibility the app offers.

I recently contacted them to see if they could add a new field to view the Delivery Instructions from the Local Delivery feature Shopify offers. They promptly looked into the problem and determined they were unable to add this field due to Shopify not implementing the API yet.

Overall, Menelaos responded quickly and was very informative on to why this field could not be added.

Hopefully Shopify can update their API soon.

Glenlea Greenhouses
Canada
Almost 2 years using the app
July 19, 2023

Normalmente funciona bien, pero hoy día 19 de Julio de 2023 no esta funcionando, la pagina para seleccionar los pedidos sale en blanco y no te deja ver los pedidos para seleccionarlos, el soporte nunca contesta. Así es dificil para poder sacar los envios a diario.

cocuisine
Spain
Over 2 years using the app
Menelabs O.E. replied July 20, 2023

Hi,
19th of July was a very stressful day to all of the application developers because the Shopify API had a major problem with the Order API, it returned 0 orders in the majority of the requests.

This was not problem with my application, but I implemented a workaround in about 4 hours after I discovered the problem. By now the Shopify API is back to normal, the application was live and working way before Shopify addressed the issue.

In that day I replied to hundred of mails and skype messages, I have replied to both mails you send me, from the support dialog and to the direct mail. Maybe both mails are in the spam folder. I am sorry for that.

Can you please check your spam folder and add me to the trusted senders so you wont miss any future mails I send you?

Thank you for your support all these years!
Menelaos

February 22, 2025

Great app really useful.

Divan Base Direct
United Kingdom
Over 2 years using the app