Reviews (412)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining order processing and improving operational efficiency, especially with features like COD order confirmation and NDR automation. It integrates well with major platforms like Shopify and Amazon, keeping order statuses updated in real-time and reducing customer queries by facilitating shipping label generation, shipment tracking, and return management. The app's user-friendly interface and effective support team, particularly individuals like Rishabh and Shivam Sharma, are frequently praised for their quick and effective issue resolution. This app is especially recommended by small and medium-sized direct-to-consumer brands in India for its comprehensive shipping and logistics management capabilities.

Edited October 3, 2019

This is a very good app to process and automate orders. The team is friendly and provides good support. Recommended.

Best Android Watches
India
3 months using the app
May 26, 2022

Great app. It was recommended by Kajal Yadav, and she is in touch with our company, Kajal has been very helpful and consistently helping us to achieve our goals with shipway. Great work team.

Gadget Ninja
India
3 months using the app
July 19, 2023

"I'm absolutely delighted with the courier service! From start to finish, they exceeded my expectations. The whole process was smooth and hassle-free. The package arrived on time, and the delivery person was incredibly courteous and professional. It's such a relief to know that I can rely on them to handle my shipments efficiently. I can't say enough good things about their service, and I highly recommend them to anyone in need of a reliable courier. Thank you for making my experience so pleasant

Tanusri Sarees
India
3 months using the app
November 20, 2018

I used this app and happy with ther amazin features...like order editing. .order making...etc etc...overall awesome app

Adilqadri
India
3 months using the app
June 7, 2019

Bulk import shipments via excel sheet are also good features given by them. We request them to integrate China post as well, I am waiting, rest they are good as always.

wirelessneckband
India
3 months using the app
July 19, 2023

The Shipway Panel is use friendly.
1. Prettly simple design & use-case, covers most of the Logistics Needs.
2. Reports and analysis helps for understanding of your progress.
3. Might face glitches sometimes (but that is resolved by team in no-time)
4. Team is Prompt in response & supportive. (delivery escalations take some Turn Around time)
5. KAM support is a big help.
6. Panel can improve in real-time responses

ClickOnCare
India
3 months using the app
July 28, 2021

A very useful, helpful and much needed app for processing the shipments. i am using it since a year and it's nice to provide great customer experience by provding them their order status.......

Club Of Watch
India
2 months using the app
March 6, 2020

The RTO order management feature is really helpful in our business growth, And the NDR panel helps a lot in the same manner.

Good Going team, I really appreciate your help towards our business growth. Thanks team.

Bummer
India
2 months using the app
October 31, 2019

Exactly the same solution that I was looking for. Helps us a lot in invoicing things, customization is their according to our requirement. Overall the app fulfill our all the necessities. Good going guys!!

The Men Shoe
India
2 months using the app
March 9, 2023

I am Using Shipway since last 3 month, amazing experience. Team is very supportive, provide quick solutions.

Mellow
India
2 months using the app