Reviews (412)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining order processing and improving operational efficiency, especially with features like COD order confirmation and NDR automation. It integrates well with major platforms like Shopify and Amazon, keeping order statuses updated in real-time and reducing customer queries by facilitating shipping label generation, shipment tracking, and return management. The app's user-friendly interface and effective support team, particularly individuals like Rishabh and Shivam Sharma, are frequently praised for their quick and effective issue resolution. This app is especially recommended by small and medium-sized direct-to-consumer brands in India for its comprehensive shipping and logistics management capabilities.
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Everyone praises them for their "communication" yet i found it quite slow and ill-defined, there is a clear lack of integration and support for international shops and couriers, however, when contacted to try and implement/integrate some of the couriers we require their response went from "we would like to" to a "we can not" in under a week. Understandable in some cases, but their response was unprofessional and inept.
A service that lacks vision and fails to grow or innovate when needed.
Whilst my experience might be subjective and/or is not universal, it is however the experience i had.
We also felt bad about your experience with us.
We will be in touch for further communication by email.
Thanks,
Team Ezyslips
extremely bad service have been asking them to complete the account setup so that we can start shipping but no one responds. At the end tired of following up and deleting the app. Not happy with the customer support , they are not prompt about the commitments and don't care about what customer wants to do with the app.