Shipway All in One Shipping , 431 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
    410
  • 3% of ratings are 4 stars
    12
  • 0% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining order processing and reducing operation times. Its user-friendly interface, including the Shipway Panel and order panel, is praised for simplicity. Key features like return automation, sub-account creation, and tracking ID assignment are valued. The support team is frequently commended for their prompt assistance. Merchants report that the app has positively impacted their logistics and business growth, making it ideal for small businesses. Services related to exchanges, returns, and order fulfillment automation are also highlighted as beneficial.

May 6, 2021

Everyone praises them for their "communication" yet i found it quite slow and ill-defined, there is a clear lack of integration and support for international shops and couriers, however, when contacted to try and implement/integrate some of the couriers we require their response went from "we would like to" to a "we can not" in under a week. Understandable in some cases, but their response was unprofessional and inept.
A service that lacks vision and fails to grow or innovate when needed.
Whilst my experience might be subjective and/or is not universal, it is however the experience i had.

DOVEMBER
Saudi Arabia
8 days using the app
Shipway replied May 7, 2021

We also felt bad about your experience with us.
We will be in touch for further communication by email.
Thanks,
Team Ezyslips

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