Facebook & Instagram

I'm happy to give this app a well deserved 5 star review. After a disappointing experience with a my agency, I returned to this app and was surprised of all the new features. Its AI especially was a nice surprise and my ads outperformed the agency's ones.

The support from Nadav was awesome and added to my positive experience.
His responsiveness and expertise added tremendous value to my use of the app, making the transition very easy.

A couple of big issues we have are:

1: These sales automatically go through to our admin but if we need to update them, offer partial refunds or make any change even with an exchange we cannot. The entirety of the screens blocked out for us. This screws up reporting and just about every other aspect of the function.

2 - You all do not recognize back ordered products. So folks are ordering and not being told items are on back order. This is terrible for customer service and our overall brand.

3 - Bright side is that you all do a great Job selling, it just needs to be polished and easier for the back end admin.

this app works well with my store its easy to manage alot and the customer service quickly responds to requests or issues. It is also compatible with IG and FB metasuit which is nice to centralize everything into one.

It's definitely going better than expected. I am getting more sales and more exposure. Occasionally I have issues capturing all the the information I get when orders come directly from my website versus FB and IG. For example, my website requires a phone number (mainly so we call them customer if there is a problem), but it is not a requirement in FB or IG. Some of our products and services are time sensitive where need to get a hold of the customer asap. Just having their email means we may not get to them in time. These are just minor kinks we can work out. Overall it has definitely boosted sales and we have had zero problem with payouts or processing

My experience with the integrated Facebook and Instagram app connected to Shopify has been nothing short of exceptional. Seamlessly linking my e-commerce store to these powerful social media platforms has amplified my business reach, enhancing customer engagement and boosting sales. The user-friendly interface and robust analytical tools have enabled me to effortlessly manage campaigns, monitor performance, and optimize marketing strategies. With efficient product tagging and a streamlined checkout process, this integration has proven to be a game-changer, offering unparalleled convenience and driving substantial growth for my online business.