Facebook & Instagram

Facebook & Instagram

Free to install. Additional charges may apply.
Rating (3.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 4, 2018

Languages

English, Czech, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)

Works with

Facebook, Instagram

The official app from Meta. Seamlessly manage your Facebook and Instagram presence from one place.

Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are.

Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are. more
  • Get shop insights, including best performing products and top tagged content
  • Help drive better ad performance by setting up a conversion pixel
  • Easily set up your shop with a one-time account connection
  • Sell from one inventory that automatically syncs to your shop
  • Get email and live chat support from Meta

Pricing

Free to install

When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.

Free to install

When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.

All charges are billed in USD.

4,671 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
April 17, 2024

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking.

(I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Bedfolk
United Kingdom
Over 5 years using the app
March 1, 2024

I'm not even going to give it one star. (ok so I had to give them one star or it wouldn't let me post) We get very few orders through them and have never been paid. I've tried to verify my store 5 times with documents. They make it almost impossible. I even sent them our corporate tax return which wasn't good enough. I'm going to disable it after losing money again.

Madame Peacock's Beer & Bling
United States
Over 3 years using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue assisting you until your issue has been resolved.

Here's the Business Support team link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Please continue to work with us over email to ensure you have the best possible experience and finalize your order payments.

Thank you,
Meta Support

March 19, 2024

In a few words would like to say that I love it! It keep me in touch with family, friends and clients. Than you!

Anicoletta's Boutique
United States
Over 3 years using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 20, 2024

I was confused about the new PayPal I was required to make but I already connected here with Shopify , still a bit confusing thou about the connections between both connected together thou cause the both have their own business page still trying to figure it out , but all in all it’s been great . Still waiting on my first sale .

MEETYRCOLOR.COM
United States
3 months using the app
Meta replied February 23, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

If you need further assistance from us, don't hesitate to reach out to us here: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

March 10, 2024

If you're a UK-based sole trader, DON'T BOTHER linking Shopify to META!

After allowing me to link my store for 6 months, without warning they've removed that, and all the analytics! Now insisting I verify my business.

No big deal if you're a Ltd, LLC or PLC, with a Company Registration Number.

As a sole trader, there is nothing I can submit to convince them of my legitimacy.
UTR, Bank statement, IPO trademark certificate, liability insurance and more....NOTHING is enough because it doesn't have the right information all on 'one page'

I just start getting somewhere then back to square one with a new agent that has no access to any previous convo.

META you have successfully ground me down.
I concede.
I hope you're proud of yourselves.

Hunter and Walker
United Kingdom
12 months using the app
Meta replied March 15, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

About this app

Launched

October 4, 2018

Languages

English, Czech, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)

Works with

Facebook, Instagram

Built by Meta

About Meta

3.8 average rating

5 years building apps for the Shopify App Store

1101 Dexter Ave N, Seattle, WA, 98122, US

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