Facebook channel
Bring your products to people on Facebook and Instagram.
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Popular with businesses in the United States
App highlights
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Seamless workflow: use directly in Shopify admin
Key values section
Promote easily
Connect your Shopify and Facebook accounts to sync your products for promotion on Facebook or Instagram.
Target accurately
Help reach new customers and promote your products across Facebook and Instagram with free and paid marketing tools.
Manage seamlessly
Make the sale on Instagram or Facebook and manage orders, payments, and returns within Shopify.
Facebook channel
Launch date
Integrates with
Facebook channel
Launch date
Integrates with
Pricing
Free to install
When you run a campaign, you set the budget and the ad spend is billed directly to your Facebook ad account.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Diamonygift
Worst customer service ever. If you want to grow your business, please avoid Facebook. They'll just waste your time and money. My Ads account was disabled and I verified my identity the same day, they disabled it again after 3 days. Spent all my day learning Facebook ads and they're not ready to help. I guess they're overhype, it doesn't worth your time
QuarterAcreOrchids
The integration wasn't difficult, and I got my first order from FB on Sunday... fulfilled it and shipped it on Monday. Shopify has yet to sync the information to FB that the order has shipped, so FB has yet to actually pay me for it. Shopify says it's FB problem and FB says it's Shopify's problem. And looking back through forums this is a very old problem. So why is this integration still being offered when it is obviously broken? And my problem has been given over to the "market place team" but I can't actually talk to them to see what's going on, and I have one day left before FB cancels the order as not shipped. This is really frustrating.
Developer reply
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
House Twenty Two
worst experience ever trying to set this up. after talking to multiple people from facebook and shopify still cant set up
Developer reply
Hi there,
William here from Shopify support, thank you for taking the time to review the Facebook app on Shopify. I see that you've not been satisfied with the support you previously received. If you're open to trying again I'll send you an email to follow up and assist with account specific instructions.
William | Marketplaces Support Specialist
Shopify
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