Reviews (8,169)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 14, 2024

It has been very difficult to connect my store. Once I did get it connected, I still get errors, and constant wanting verification. I tried submitting what I had and then it gets rejected, no way of getting in contact with anyone at all.

Moving Mountains Changing Lives
United States
Almost 2 years using the app
September 29, 2024

Before I can tag my products in facebook and instagram.
I do the same process of uploading photos and information in shopify as before.But now I can not tag my products at all. I need help.

orientalmoonshop
Thailand
Over 2 years using the app
November 10, 2024

Good app, has the main features. However in my opinion as a such delay for notification and get the update information from Facebook ADS portal.

AlwaysGood Store
United States
About 1 year using the app
October 2, 2024

My Experience with Facebook & Instagram

I've used Facebook and Instagram for years, and both are great for staying connected and sharing content.

Facebook is excellent for keeping up with friends and groups, but it can feel cluttered and overwhelming at times, with too many features and ads. Privacy concerns also pop up occasionally.

Instagram is perfect for visual content and following creators, though the algorithm often favors ads over posts from people I follow. Overall, both apps are user-friendly, but improvements in privacy and ad balance would be appreciated.

Versamarthub
Canada
5 months using the app
September 26, 2024

It’s ok. Most of my frustrations are on the Meta business suite and the ever changing way that it works. The shopify side of things is pretty stable.

Woozle Harmonicas
Canada
Almost 3 years using the app
August 20, 2024

Has made advertising on Facebook and Instagram easy would recommend that. I would like to see more pacific help info for example if you type how do i delete a Datasets it gives me directions to do just that.

WHITECOMET.co
Australia
11 months using the app
November 12, 2024

Very helpful to show products to customers

Gabriel Meets
Canada
About 2 years using the app
September 27, 2024

Quick response from customer service to rectify my issue very quickly and got my shop back live.

Express Global Mart
Australia
3 months using the app
September 5, 2024

Doesn't integrate well for mobile customers. Had to get on my PC to make the connections.

The Urban Trail Jeep Accessories
United States
Over 5 years using the app
October 29, 2024

Not very easy to use. It will be good to have more information

The Medici Store
Italy
4 months using the app