Reviews (4,037)

Overall rating
3.6
Counts per rating level
  • 54% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
December 18, 2025

Facebook & Instagram integration is very useful for selling and running ads once everything is properly connected. However, the setup process can be difficult and time-consuming, especially when reconnecting existing business assets. Clearer instructions and better in-app troubleshooting would help merchants avoid unnecessary confusion.

Interior Tools Heaven
Nigeria
4 months using the app
November 1, 2025

Trustz completely changed our store our sales increased within just few days . I love simple it is to add trust badges and popups absolutely no coding required our checkout process now loss more professional and trustworthy . Customers feel more confident buying from us

Trendy Tykes By Hoor
Pakistan
2 months using the app
November 28, 2025

Vraiment parfait : j'avais un problème d'installation du pixel et des boutiques sur mon site et l'assistance a été au top, mais vraiment, mon interlocutrice Filitonu a été tellement patiente et persévérante, me rappelant chaque jour au téléphone pour tenter de nouvelles approches pour me débloquer. On a vraiment cherché dans tous les sens et elle a fini par réussir à débloquer mes boutiques FB et Insta. Le pixel était non-vu à cause d'une erreur de ma part toute simple lors du test et pas du tout à cause de Meta. Je recommande et je remercie encore Filitonu car souvent on imagine que ces grosses entreprises ne prennent pas le temps de faire une assistance humaine alors que là clairement c'était tellement rassurant et aidant. Vraiment Facebook, gardez ce côté humain ça a une valeur énorme !

Allwrise
France
5 days using the app
January 14, 2026

FERKDOES LLC
is committed to bringing that Philly feel in our clothes we make & in the music we make….

FERKDOES
United States
12 months using the app
Edited December 24, 2025

Je ne parviens pas à lier mon Facebook avec shopify

TATCON GROUPE👥
Cameroon
4 months using the app
October 12, 2025

Por faor su ayuda para conectar Facebook & Instagram con mi tienda en Shopify. Cuando intento vincularla me dice que aun no ha sido configurada. Por favor informar un comando especico y que Yo aun no detecto??

Arka Shop
Colombia
6 months using the app
September 4, 2025

Great!! i love it. Just need to figure it out how to avoid the page to continue to disconnect from my Shopify but everything else amazing!!

Royalty Designs Boutique
United States
6 months using the app
November 28, 2025

Excellent, best for promotion of online business

BinHafeez
Canada
1 day using the app
April 28, 2025

The Facebook App on Shopify is a helpful tool for connecting your store to Facebook and Instagram. It makes it easy to sync your products, run ads, and track performance using the Facebook Pixel.

What I like:

Easy to link products to Facebook and Instagram

Ads are easier to manage

Good tracking for how your ads are doing

Helps set up Facebook and Instagram Shops quickly

What could be better:

Setup can be confusing if you have more than one account

The layout of your Facebook Shop can’t be changed much

Support is sometimes slow to respond

Overall, it’s a great app if you want to sell through social media. Just be ready for a few setup issues at the start.

Alterior Motif
Australia
Over 4 years using the app
April 2, 2025

Running our online store on Shopify using the Facebook and Instagram App has been a game-changer. It is user-friendly, reliable, and packed with features that make managing an e-commerce business seamless.

Facebook & Instagram App on Shopify has helped us grow our brand and connect with customers worldwide.

Coco & Pud
Australia
Almost 5 years using the app