Reviews (8,989)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the integration for enhancing product visibility and engagement on social media, noting its ability to provide a smooth shopping experience without leaving the platform. They find the setup straightforward, with features like syncing product catalogs and creating shoppable posts beneficial. The integration also offers valuable sales analytics, helping optimize marketing strategies. Merchants report a seamless performance and responsive customer support for any issues.

January 5, 2025

I would my experience with Instagram has been fine but Facebook does have so many scammers as soon as you post a paid ad. It's horrible. They trick you into thinking that you have violated some terms ,send a link to get into your own account. Too much. But I do find that the ads on Facebook go far across the world.

The Starriel
Canada
10 months using the app
January 15, 2025

Took a while to get it up and going, and still times I have no idea what is wrong with it.

Main Revelation
United States
Over 5 years using the app
January 11, 2025

I found it diffcult to list products as some would be declined without an explanation as to why this was, other than 'commerce policies'. This didn't help me rectify the problem with editing product descriptions etc., the specific issue needs to be given. The help from the developers was limited.

The Hale Herbalist
United Kingdom
11 days using the app
January 8, 2025

Not the best. Customer service sucks as usual. The platforms can be better

Cubic Mini Wood Stoves
Canada
About 3 years using the app
January 4, 2025

It's extremely difficult to do business with Meta companies!

The Afinat Store
United States
Over 1 year using the app
December 17, 2024

Extremely difficult to set up Facebook and Instagram integration. My God I went through the worst torture to get where I am, and I needed to pay 2 people to help me. Why not make 1 standard process? I had to go into 4 different systems and make a gazillion changes, before I could make the right installation.

Forlaget Niveau ApS
Denmark
7 days using the app
December 24, 2024

hard time posting shop on Facebook page

Pretty Icing LLC
United States
About 1 year using the app
November 24, 2024

Struggling to get everything set-up. it is quite a misssion but hope it will be worth the struggle!

CorlenScope
United Kingdom
10 months using the app
January 21, 2025

The leave a review notification won't go away. The app is working like it's supposed to. No bugs so far.

Tarp Supply Inc.
United States
Over 2 years using the app
December 19, 2024

Getting acquainted and seems to be a little confusing to set up my shops via IG and fb

SPIRIT BEAUTY
Canada
7 months using the app