Reviews (9,160)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

January 5, 2025

I would my experience with Instagram has been fine but Facebook does have so many scammers as soon as you post a paid ad. It's horrible. They trick you into thinking that you have violated some terms ,send a link to get into your own account. Too much. But I do find that the ads on Facebook go far across the world.

The Starriel
Canada
10 months using the app
January 15, 2025

Took a while to get it up and going, and still times I have no idea what is wrong with it.

Main Revelation
United States
Over 5 years using the app
February 8, 2025

I have multiple Instagram accounts I want to connect to my Shopify store, and this isn't available. i have a personal brand and a shopping brand and it would be ideal to be able to tag products in the same catalog on multiple IG accounts.

Barone & Co.
United States
Over 4 years using the app
February 12, 2025

I find this app a bit difficult to use, and some products don’t come up for no reason at all, which is super frustrating.

EUROMOB
United States
7 months using the app
January 31, 2025

The constant verifying our account and reverifying our account drives me nuts. I spend more time REVERIFYING our account with this app then any other app I use.

Bison Coolers
United States
About 4 years using the app
February 3, 2025

i dont understand how to set features up

Little Love Co Florist
Australia
Over 4 years using the app
January 11, 2025

I found it diffcult to list products as some would be declined without an explanation as to why this was, other than 'commerce policies'. This didn't help me rectify the problem with editing product descriptions etc., the specific issue needs to be given. The help from the developers was limited.

The Hale Herbalist
United Kingdom
11 days using the app
January 8, 2025

Not the best. Customer service sucks as usual. The platforms can be better

Cubic Mini Wood Stoves
Canada
About 3 years using the app
January 4, 2025

It's extremely difficult to do business with Meta companies!

The Afinat Store
United States
Over 1 year using the app
February 12, 2025

Hasn't finished 'syncing additional information' for months, so haven't been able to use it

Petty in Print
Australia
7 months using the app