Reviews (6,630)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its seamless integration, enhancing brand visibility and boosting sales. They appreciate the user-friendly interface that simplifies setup and inventory management. Features like product tagging and direct messaging for customer support are standout additions, improving merchant operations. The quick setup and effective customer service further contribute to a smooth shopping experience for merchants.

August 15, 2024

not updated enough and could definitely cause a new user to struggle when creating and updating their shop

Tropical Seas Clothing
United States
About 3 years using the app
August 20, 2024

Customer service does not help you with issues. They expect you to troubleshoot the problems on your own. Also the user experience is confusing and rates are overpriced

The Fndation
United States
Over 1 year using the app
August 15, 2024

not great, still hasnt synced my shop with facebook, has been "in review: for 3 months now even though my products have been approved. this has stopped me from properly utilising the app features

Serene Jewellery
United Kingdom
4 months using the app
August 8, 2024

Incredibly difficult and unreliable, always having some kind of problem

Babel Infocalypse
Australia
Over 1 year using the app
August 26, 2024

Not very intuitive for sellers. Not connecting well from Shopify or Vendoo and other platforms I need FB and Insta to connect to. I never know what my shops look like and if they are connected to my collections on Shopify from one minute to the next. Shop editor is so far not easy and not user friendly. I had an issue also connect my payment method and the IT team has been working on it for going on 3 weeks now and I don't hear anything back from them unless I reach out. I paid for ads for two weeks and that is hindering me from any gains i've made with those. Has been terrible as a seller so far.

Zman’s Cards Comics and Collectibles
United States
11 days using the app
August 26, 2024

I am so confused! First finding where to create and optimize my shop was almost impossible. Second, the sample pictures show the highest price of my items. I have different prices depending on what size t-shirt is ordered. It shows the highest price instead of the lowest. I'm not tech savvy and really trying hard to figure all this out. Very fustrated.

Phat Moe Clothing Co
United States
12 days using the app
July 9, 2024

Seems to have issues with Weglot and other translating services. Sales not being attributed in Ads Manager.

evoroma
Sweden
Almost 2 years using the app
July 4, 2024

I always give positive reviews, but almost 3 years ago I lost my personal account and never received the necessary help to recover the account. I followed your recovery instructions more than 7 times and was never able to recover the account. Now I'm trying to connect my online store with a new account and I haven't been able to connect it either. It is true that I have only tried 3 times and I have waited more than 4 months waiting for Facebook verification. If those on Facebook read it, please help me! I do not know what else to do...
Siempre hago valorizaciones positibas, pero hace casi 3 año perdí mi cuenta personal y nunca recibi la ayuda necesaria para recuperar la cuenta. Seguí sus instrucciones de recuperación mas de 7 veces y nunca pude recuperar la cuenta. Ahora intento conectar mi tienda online con una cuenta nueva y tampoco eh podido conectarla. Es verdad que solo he intentado 3 veces y he esperado mas de 4 meses esperando la verificación de Facebook. Si lo leen los de Facebook, por favor ayudarme ! ya no se que mas hacer

hahaha y ahora no me deja poner 1 estrella , pondré 2 a ver si me deja

Om Domo
Spain
4 months using the app
July 23, 2024

My shop has been in review for some time.... I am at the:

"Syncing additional info
You'll be able to start selling once the sync is complete." stage...

but I have an indicator saying I need to action something... and there is no obvious (or not obvious) solution. this leads to other issues like unable to integrate other apps like my review app into my store.

Thread Carefully
Australia
8 days using the app
August 15, 2024

My store's 'last step' of syncing has been 'in review' since April, no explanation as to what the problem is.

Artsy's Store
Canada
4 months using the app