Reviews (9,160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.
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I have been trying to link my shopify store to my facebook for over a year now and I am still having the same problems
Had a terrible time updating my catalog and connecting my facebook profile such that it has the right "permissions" to be useful. FAQ on Meta sites is bad and Shopify customer service also washes their hands of anything Meta and app related - i.e you're left to fend for yourself.
Somewhat helpful in terms of data and ads but un-needlessly difficult to create a shop on Facebook and Instagram through this app - I have been waiting for several months for my store in Facebook and Instagram to be approved by their admin.
Local pickup is not working. My account always says it needs to be connected but when i go in, its connected. Products always hidden from the shop
It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!
I like it but Meta banded me from ads. My account was hacked during the pandemic and you guys never gave me a chance to talk to anyone. Your site is not friendly at all
Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show.
Just adds an extra stress to running a small business to be honest.
Meta is bulky and has unnecessary drop down menu's which makes the process of even dealing with it painful. You can almost feel the weight of it simply by looking at it. I appreciate somethings Meta (Instagram devs) have done for me in general, but meta business suite is full of errors and roadblocks leading to what feels like an overloaded, bulky out of date system.
I'm not able to add the sales channel in to the facebook commerce manager. Everytime I tried add account It ask me to create a shop and in the next page I select shopify then after shopify landing page shows without login. I click on login in shopify it ask me to add channel which I already added. The same process still going on repeat.
I get tired of reconnecting Facebook and Instagram every other week