Reviews (5,585)

Overall rating
3.8
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
September 2, 2026

Viel zu hohe Kosten für die Ads. Ich erhalte keine Hilfe und habe fast 80.000€ an Werbegeld ausgegeben. Ich wünsche mir mehr Unterstützung.

Schlummi-Namenslieder-GmbH
Germany
Almost 3 years using the app
Edited August 17, 2026

Super complicated to integrate. I've tried multiple times to install the app and it is not working. I have a verified Facebook and Instagram account, set up the Meta Business Suite and it's not working. I've updated the review because it is now working, but not without figuring out all the bits and pieces for it to integrate.

Lizette Jewelry
United States
About 17 hours using the app
August 13, 2026

complicada poco intuitiva, francamente muy mala, no propone soluciones solo te enlaza a textos enormes y genericos de Meta. constantemente se rompe la integracion, es una pesadilla.

ICCTUNING
Spain
Almost 8 years using the app
August 8, 2026

Meta has degraded over all for user experience. Ghost restrictions that are not associated with our account that support has no idea where they are from, and agrees they shouldn't be on our account... But fails to remove... Passing me to support agent to support agent who ask for the same screenshots over again. Chats that don't reload when there is an update with support.... And huge glitches in our instagram views in business suite... Plus our shop isn't visible. Customers end up losing their coupon codes and can only shop via ads where they mostly give up from frusteration.

Alliance of Native Seedkeepers
United States
Over 2 years using the app
August 2, 2026

我的产品存在很多变体。很多商品无法立即同步。 同时ymq插件的商品客户购买后 会丢失数据在订单中

Diya Glow
United States
4 months using the app
July 29, 2026

reconnections to account, suggestions from META business manager to use Conversions API even though it was already set up... very basic app with minimal support

Roost Dirt Sports
United States
About 3 years using the app
July 28, 2026

the app opens and then sometimes goes on Facebook or instagram page without connecting, then shows as connected but doesn't really connect to shopify store, then shows there is an issue but when I click on it, it goes blank and doesn't show the reason of the issue or error.

AMADEA SHINE
Singapore
4 months using the app
July 26, 2026

(I offer some ad campaign tactics here, but it's a long post. Bear with me!) Setting up FB ads can be tricky because of the lack of consistency in how to get things working properly. There don't seem to be any valid instructions on how to do it, and because the software updates change the layout of their pages so frequently, finding information online about how to do it is unreliable. Get someone who has set them up before to assist, if possible. Once you get the account up and running, use a "top-, mid-, and bottom-of-funnel" tactic for marketing. "Top of funnel" is just to get the name out, mid-funnel is to highlight one or two features, and bottom is to offer a discount to get the sale. When you build your ads, offer them at a low daily budget INSTEAD of what their recommended daily budget is. Their ads algorithm needs time to go through a "data collection" process to optimize when to show your ads to the appropriate audience. Be aware that you may need an ad budget of around $300 or more per month JUST to be able to get the ad campaign to perform. Again, don't use the recommended daily ad budget - figure out your own daily budget and stick to that. What's also nice is that on Facebook, you can look at your competitor's active ad campaigns (click the "transparency" link on their page). (Note that established companies may have a dozen or more active top-of-funnel ads running all at once, or they may only need 1 or 2...it depends on what works best for them.) Have your monthly ad budget determined and be patient: it may take 4-5 weeks for your top-of-funnel ad to collect enough "target audience" data for your ad campaign to be effective with retargeting for mid- and bottom-of-funnel ads. If you stick to your budget, you won't be surprised. BTW - "boosted posts" are a great way to start. Also, don't skip the "Meta Pixel" setup - it's essential for helping your system optimize ad placement and targeting. Good luck.

90Threads
United States
About 1 year using the app
July 15, 2026

i am unable to select the catalog language, i have a multi language store (Arabic & English), and it is automatically syncing my catalog in english only. Please add support to pick the language of the catalog or sync both languages.

Beautika
Kuwait
Over 2 years using the app
July 11, 2026

les produit ne s afichent pas sur facebook et ca beug sur instagram

Makeup Art
United Kingdom
About 1 year using the app