Facebook & Instagram , 3,978 reviews

Overall rating
Counts per rating level
  • 64% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
March 25, 2023

doesn't make sense! It keeps saying:

"Each asset is already associated with a different shop. Please disable one to proceed."

with no option to proceed. No phone support. Nothing.

United States
March 21, 2023

Hello, could you please check what happens when my catalog is not connected to facebook or rather when I connect to fb some products are connected, not all, that is what appears on the shopify platform and the sales manager on facebook shows me another catalog, with another name and with my products, some of which do not have updated prices. I already spoke to facebook I did what they told me but it was not solved. I also turn to you since I have ads running and now it does not show me the most visited products on the platform, therefore I need you to review the platform and give me a solution urgently. Thank you so much

New Black
United States
Time spent using app: Almost 3 years
March 21, 2023

Not sure why most of the time Ads accounts are getting banned or restricted. We are clothes and accessory seller for women, men and kids still our ads account got restircted or banned and we are not getting any solution.Removal of restriction is very difficult and no proper support from FB.
There is no Live chat support from FB who can help customer to clear such restriction or banns.
thanks FB to provide live chart support since we are not expert in FB..............THANKS

SVB Ventures
Time spent using app: About 3 years
March 21, 2023

Es rápida y facilita mucho el camino para aquellos que carecen de conocimientos técnicos y de configuración, es muy útil.

Time spent using app: About 2 months
March 20, 2023

Dogshit platform, every ad account gets banned and deleted for no reason. What's up with that Mark? Fix this shit

United States
Time spent using app: 4 days
March 19, 2023

Não estou conseguindo conectar minha conta. Poderiam ajudar? Dou mais estrelas assim que resolverem. Problema: Este conta não pode ser selecionado porque não tem uma presença estabelecida no Instagram. Tente novamente quando seu conta tiver mais atividade ou selecione um ativo diferente. No entanto, a página já tem 1 mês e possui alguns seguidores.

Cozinha Prática
Time spent using app: About 1 month
March 18, 2023

I have already tried to connect this application several times, but Facebook says my store https://oliveoil.green/ is “violating integrity policies”.
Support sucks. Either no one answers my questions or some stupid bots are talking nonsense.
Ok, I won't violate your integrity policies anymore.
Bye Facebook, I'm deleting you with tears in my eyes and I will miss you so much!

Time spent using app: Almost 3 years
March 16, 2023

c'était parfait jusqu'à maintenant, shopify me signal que ce canal de vente n'est pas pris en charge en ce moment.
s'il vous plait, aidez moi à résoudre le problème.
merci d'avance.

Expedit International
Time spent using app: 11 days
March 15, 2023

$$$$$&&$$$$$$$$$$&&$$$$$$$$$$$$$&$$$$$$$$$$$$$$$$$$$$$$&&$$$$$$$$$$$$$&$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$&&$$$$$$$$$$$$$&$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$ $$$$$$$&$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

United States
Time spent using app: 5 days
March 15, 2023

Horrible, if one does not pay for Ad then facebook will not allow others to see the page of what you are selling and you will not be able to sell on facebook, the Facebook Ad are a scam they charge you too much and when one sees in Shopify the analytics you will realize that facebook is scamming one since they are not the same as facebook charges you, for example facebook charges you for 10 visits that made to your page and when one sees in Shopify only visited 5 people , Facebook stole you money

Te Ves Linda
United States
Time spent using app: 6 months