Reviews (6,269)

Overall rating
4.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the integration for its ability to tag products in posts, boosting visibility and sales. They find the setup process simple and the product synchronization seamless. The user-friendly interface aids in efficient sales and marketing management, while responsive customer support helps swiftly resolve issues, enhancing the user experience.

August 16, 2024

Thank you, this has been a great transition from Wix to you. Working with Facebook and Instagram has made my life easier. Now, I can spend more time creating and working, rather than updating all my selling points. Thank you.

Personalized Ideas
United States
6 days using the app
July 9, 2024

Great easy way to manage FB + IG Shops. Only issue we have is unable to find the actual URL link to these live Shops. Would be great if we could know where that is.

Serein Trek
Canada
11 months using the app
August 3, 2024

I'd recommend because this is where the community looking forward to connect with trustworthy business model.

EPIC-TZAR.COM
United States
4 months using the app
August 14, 2024

Horrible! Is the best way to my experience. Unable to get deleted stock removed.
Also information is not automatically updated to Instagram.

Keep Movin Forward Worldwide
United Kingdom
About 5 years using the app
August 9, 2024

It's been such an easy transition to add my shop to Facebook and instagram! Thank you Shopify for making this so seamless and effortless process!

Craftwithmamibl Custom Craft Shop
United States
About 1 month using the app
August 22, 2024

I reached out 3 times and call just drops. or they send me links for me to figure out on my own.

Seven Petals Boutique
United States
Over 1 year using the app
August 12, 2024

It's working great so far. Easy to set up and simple to understand.

Truth Spirits
Australia
3 months using the app
August 18, 2024

overly complicated, terrible support, i had to set up a whole new meta account just to make this work because i got scammed on marketplace 3 years ago and my account was flagged..
only using it because i have to reach more customers.
painful experience so far and i have barely touched the sides of this rubbish.
so many menus and sub-menus you can tell its made by people who are not working in a coherent team to achieve a polished product that works seamlessly for the benefit of the user.
instead we have been left with a labrynth of menus and dead end troubleshooting articles to become a full time job just to promote a business on their platform.
junk

Fancy Farmer
Australia
About 2 months using the app
August 7, 2024

Still lots of complication listing a simple product and Meta page is extremely complicated and not user friendly for customers.. Dynamic or this and that.. It should be simple shopping platform for ALL!
Also it is not helping sellers to generate decent profit, what comes goes for advertisement. Disappointing and discouraging

Cape Cod Designs
United States
7 months using the app
Edited August 10, 2024

it is great and very user-friendly! Thank you, Shopify!

EMMA
Germany
7 months using the app