Reviews (8,472)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting product visibility and sales through seamless integration with social media, enabling shoppable posts and ads directly from feeds. They appreciate the easy setup, effective product syncing, and valuable sales analytics that enhance marketing strategies. The responsive customer support and user-friendly interface also receive positive feedback, making it a valuable tool for improving customer engagement and increasing sales.

November 15, 2024

Shop hasn't been working for 6 weeks, now it's black friday. No support. We give meta 500k a year in ads. Shameful.

Friendsheep
United States
About 4 years using the app
October 30, 2024

absolute garbage system. does not sync or show any products between facebook and your store. impossible to setup, tells you all these existing errors but no way of resolving them. waste of time and money. dont bother, use a different store and advertising system.

Torqued Up
Australia
10 months using the app
November 11, 2024

While both platforms are valuable, Facebook excels in community-building and storytelling, whereas Instagram focuses on visual appeal and influencer-driven marketing. For SIANA AVENUE, leveraging both platforms with a tailored approach—Facebook for storytelling and targeted ads, and Instagram for brand aesthetic and influencer partnerships—could create a well-rounded social media strategy.

SIANA AVENUE
United States
10 months using the app
September 16, 2024

I have uploaded our business tax forms several times and this app will not let me link. I give up.

Vex Latex
United States
Over 5 years using the app
October 4, 2024

Been greate and we are still waiting for a review but the service and the easy step to step guide is just wonderful!

moom
Japan
Over 1 year using the app
September 9, 2024

"Setting up my store wasn’t without its challenges. From choosing the right designs to testing different layouts, every step taught me something new. But it’s all part of the journey, and I’m so proud of how everything is coming together!

Rock Store
Australia
About 1 month using the app
November 7, 2024

Ive really been a facebook advocate until this weeks struggle . After having my ad account disabled, the Facebook team did nothing to help resolve the issue but instead kept sending me automated messages that don't help a beginner understand where they went wrong and how they could change their practices to suit Facebook policies. I wish they could be more helpful and resolve the case without sending my business into the ground before it even has a chance to stand.

Air Trade C0de
United States
About 2 months using the app
October 14, 2024

Our Instagram shop can't accept any orders. Customers have called us and sent us screenshots of in-system cancelled order. They can only purchase by going straight to Shopify which makes it pointless for us to have Instagram at this point. Can't run ads because the purchases are cancelled if purchased.

PepperDom
United States
5 months using the app
November 25, 2024

It's very important to connect your shopify store to your Facebook and Instagram accounts

Consciousness Era
Switzerland
Over 1 year using the app
September 26, 2024

It’s ok. Most of my frustrations are on the Meta business suite and the ever changing way that it works. The shopify side of things is pretty stable.

Woozle Harmonicas
Canada
Almost 3 years using the app