Facebook & Instagram

problema con la integración, no hay mesaje de porque y como solucionarlo. Horrible interfaz para encontrar soporte.

Someone hacked into our AustinEcoGoods ads account through this app and created their own ad campaign, ran it and META charged our bank account hundreds and hundreds of dollars for ads that were not ours. We informed META almost immediately when we were hacked so they know that it was NOT AustinEcoGoods running those ads. The ads had nothing to do with our site or our products yet META still refuses to return the money that they took from our account. We have been in contact with their so-called ‘help’ team but they have done nothing for us and now refuse to even tell us what they are doing about it. We definitely would not recommend using this service and especially not META ADS!

no actualiza de manera correcta el catalogo en las tiendas de meta

Trustz completely changed our store our sales increased within just few days . I love simple it is to add trust badges and popups absolutely no coding required our checkout process now loss more professional and trustworthy . Customers feel more confident buying from us

Trop de bugs, a la moindre manipulation on tombe sur la page "une erreur s'est produite" grosse perte de temps.

Vraiment parfait : j'avais un problème d'installation du pixel et des boutiques sur mon site et l'assistance a été au top, mais vraiment, mon interlocutrice Filitonu a été tellement patiente et persévérante, me rappelant chaque jour au téléphone pour tenter de nouvelles approches pour me débloquer. On a vraiment cherché dans tous les sens et elle a fini par réussir à débloquer mes boutiques FB et Insta. Le pixel était non-vu à cause d'une erreur de ma part toute simple lors du test et pas du tout à cause de Meta. Je recommande et je remercie encore Filitonu car souvent on imagine que ces grosses entreprises ne prennent pas le temps de faire une assistance humaine alors que là clairement c'était tellement rassurant et aidant. Vraiment Facebook, gardez ce côté humain ça a une valeur énorme !

Can't connect existing catalogue if we are uninstalling and reinstalling the app.
Also instagram is not connecting to shopify store with full fuctionaly such as boost post goal for make a purchase.

This app caused my meta account to map wrong and have spent over two weeks trying to fix to no avail. I would highly avoid.

It's impossible to connect and sync with the business. Permission problems, very bad UX... please think more about the users

Not able to connect.