Reviews (9,168)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

February 18, 2025

Dear Metas,

Despite making extensive revisions to my product descriptions—removing even legally permissible health claims—my products continue to be rejected. This has made it nearly impossible to advertise effectively on your platform.

I adhere strictly to Swedish regulations, yet Meta’s policies seem to prevent me from communicating any meaningful information about my products. If compliance ...

Pharmacy Garden
Sweden
Over 3 years using the app
January 15, 2025

Took a while to get it up and going, and still times I have no idea what is wrong with it.

Main Revelation
United States
Over 5 years using the app
February 11, 2025

Muy buena integración!

Iconos Venezolanos
Spain
Over 3 years using the app
January 31, 2025

The constant verifying our account and reverifying our account drives me nuts. I spend more time REVERIFYING our account with this app then any other app I use.

Bison Coolers
United States
About 4 years using the app
February 10, 2025

使いやすくわかりやすい

Dragon myth JP Store
Japan
Over 3 years using the app
February 15, 2025

I have been trying to link my shopify store to my facebook for over a year now and I am still having the same problems

Tees FromThe 713
United States
Over 3 years using the app
February 7, 2025

Recommend use it

Urban Meuble
France
Over 3 years using the app
February 10, 2025

Lots of errors and problems

Ocean Bids
Sweden
Over 3 years using the app
January 15, 2025

This experience is not for the Technology challenged person

Ocean Botanicals
United States
Almost 5 years using the app
February 1, 2025

I’ve been extremely disappointed with the Facebook and Instagram app on Shopify. Over time, recurring issues—especially the repeated rejection of our products on both Facebook and Instagram—have made it nearly impossible to run effective advertising campaigns. Unfortunately, these issues aren’t isolated; they’re part of a broader, ongoing problem with Meta’s platform, and there’s been no ...

E3Live Superfoods
Australia
Over 3 years using the app