Facebook & Instagram , 4,675 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
April 19, 2024

Majority of our sales came from Meta.

BBmio US
United States
6 months using the app
February 8, 2024

I have everything set up and i keep getting this message Facebook & Instagram has not been set up. Finish the remaining steps to start selling on this sales channel. And when I try to do this it will not let me submit. Very frustrating

UpCycle Couture House
United States
9 months using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 23, 2024

It's getting easier and easier to use over time.

GroveWisdom
United States
9 months using the app
Meta replied March 1, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 16, 2024

Absolutely useless. Cant connect because apparently I'm not the admin of my own account or the business page I created. Support is just AI auto responses that are useless.

Yasashii Kyojin Studio
Australia
Over 1 year using the app
Meta replied February 23, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

April 3, 2024

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

Almaari Fashion
India
Over 1 year using the app
March 5, 2024

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
Canada
Over 2 years using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 20, 2024

Good app, keep it up.

Thomas Clipper
United Kingdom
About 4 years using the app
Meta replied February 23, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 15, 2024

So far everything is operational and going well.

Sassy Elegant Curves
United States
Almost 2 years using the app
Meta replied February 23, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 27, 2024

MY EXPERIENCE WITH FACEBOOK AND INSTAGRAM HAS BEEN QUITE INTERESTING! BOTH PLATFORMS HAVE EVOLVED IMMENSELY OVER THE YEARS, AND I'VE HAD THE OPPORTUNITY TO OBSERVE AND LEARN ABOUT THEIR DEVELOPMENT AND IMPACT ON SOCIETY

20sMentor
Pakistan
25 days using the app
Meta replied March 1, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 4, 2024

Since this Feb, after registering my business for more than 5 times,
This app is still asking me to register my business again and
our products are still not showing up on my Facebook or Instagram

Rela-X JP
Japan
5 months using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support