Reviews (9,185)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

January 16, 2025

Had a terrible time updating my catalog and connecting my facebook profile such that it has the right "permissions" to be useful. FAQ on Meta sites is bad and Shopify customer service also washes their hands of anything Meta and app related - i.e you're left to fend for yourself.

Passport Pantry
Canada
Over 1 year using the app
December 1, 2024

I do love the way everything actually is super easy to link together so its a one post to instagram and facebook at the same time!

Sculpted Curves Shapewear
Australia
2 months using the app
December 28, 2024

I would definitely reccommend both Facebook & Instagram as I always have. They are both great sources to bring your products to people around the globe.

Shirt Source LLC
United States
About 1 year using the app
January 27, 2025

Terrible. I can't get in touch with Meta. So frustrating. bad bad bad what is going on?

Panikclothing
United Kingdom
Almost 2 years using the app
January 31, 2025

The constant verifying our account and reverifying our account drives me nuts. I spend more time REVERIFYING our account with this app then any other app I use.

Bison Coolers
United States
About 4 years using the app
January 5, 2025

way to buggy, this app does not even have a decent support. try to contact FB support is a impossible quest.
Shops stays (in review) for several months..

RUDHE COUTURE
Sweden
11 months using the app
January 3, 2025

Great, helpful and easy to use. Thank you

Bjjlifestyle
Thailand
Almost 3 years using the app
February 15, 2025

Somewhat helpful in terms of data and ads but un-needlessly difficult to create a shop on Facebook and Instagram through this app - I have been waiting for several months for my store in Facebook and Instagram to be approved by their admin.

Alpha Kenny 1
Australia
3 months using the app
January 11, 2025

Instagram has now disabled 2 of my business pages - No reason, They just pulled it down, I have now lost all my income as well as navigating cancer! Instagram is now the last resort for me

Coconut Luxe Naturals
Australia
Over 3 years using the app
January 8, 2025

customer service sucks. I can't log into anyhting. I've been trying to reach out and I can't get past just a simple fucking code. why do business on here at all, if you make impossible to solve problems. go fuck yourselves.

Trust the DJ
United States
5 months using the app