Reviews (6,269)

Overall rating
4.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the integration for its ability to tag products in posts, boosting visibility and sales. They find the setup process simple and the product synchronization seamless. The user-friendly interface aids in efficient sales and marketing management, while responsive customer support helps swiftly resolve issues, enhancing the user experience.

August 10, 2024

Great with connectivity to shopify. Really makes a lot of things easier.

Trendzillo.com
Switzerland
About 2 months using the app
June 26, 2024

Dealing with Facebook has been overly complicated due to numerous nonsensical prohibitions, bans, and restrictions, making it impossible to use as a reliable platform. As an ordinary jewelry shop, I have been treated like a drug dealer due to their excessive algorithmic detections. I am truly exhausted from trying to cope with this and have decided to give up after five years of constant frustration.

SilverbySwan
United Kingdom
Almost 4 years using the app
August 27, 2024

It doesn't work. My store has been under review for over a month despite all the items being approved and when trying to setup the store through the app, it crashes every time. Stuck with a business advertising through Facebook and Instagram which can't link its products etc...

Adverse Weather Collective
United Kingdom
About 2 months using the app
July 29, 2024

Extremely buggy. I've had to reconnect my shop countless times. (It often flags innocuous items like "black geometric earrings" as obscene and not able to be sold.

Darling Marcelle LLC
United States
About 4 years using the app
August 27, 2024

I have just learned about facebook and Instagram and I love this app. Even though I have lot's to learn about it. I wouldn't know what to do without it

FashionableCrochet
Canada
9 days using the app
August 20, 2024

Customer service does not help you with issues. They expect you to troubleshoot the problems on your own. Also the user experience is confusing and rates are overpriced

The Fndation
United States
Over 1 year using the app
July 25, 2024

We provide, at wholesale prices, all the candle making supplies you need wax, wick, fragrance, classes, diffusers, burners, tea lights, Moulds and more. Shop on-line our experienced staff are always ready to assist.

Wekstar
Australia
Over 1 year using the app
August 8, 2024

Incredibly difficult and unreliable, always having some kind of problem

Babel Infocalypse
Australia
Over 1 year using the app
August 15, 2024

not great, still hasnt synced my shop with facebook, has been "in review: for 3 months now even though my products have been approved. this has stopped me from properly utilising the app features

Serene Jewellery
United Kingdom
4 months using the app
August 27, 2024

5 months on shopify waiting for my review to be approve. i have a lot of followers and traffic on instragram and customer service said it only can be approved when i have followers and traffic on facebook, but my mainly customers are from instagram, so there is nothing i can do, and i really think its unfair not having facebook and instagram active on my Shopify because of this. very very upset with this

Mali Bags by Rita
Australia
3 months using the app