Facebook & Instagram , 4,627 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
December 12, 2023

New to Shopify and loving the Facebook & Instagram Apps! It's like having a personal marketing assistant. Simple ad creation and instant connection to social platforms. Excited to grow my brand!

Elegance Emporium
Singapore
14 days using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 7, 2024

so far so good

Piano Group LLC
United States
About 3 years using the app
Meta replied January 12, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 31, 2023

Show me other channels that are for sale. Thank you very much.

Boomer Shock
United States
6 days using the app
Meta replied January 5, 2024

Hi There!

Thank you for taking time to leave a review and your feedback. We appreciate hearing from our customers!

Thank you,
Meta Support

November 19, 2023

Dear to all my value Customers ,
Please feel yourself some time to go into my OneAStore in shopify store and give your value support.
I truely very excited over your kind support.
Thank you to all.

One @ A Store
Singapore
About 3 years using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

December 21, 2023

It gets the job done.

Glamory's Closet
United States
About 2 months using the app
Meta replied December 29, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

January 15, 2024

Great so far. Thank you!

The Closet Connect Boutique
United States
Over 2 years using the app
Meta replied January 26, 2024

Hi there!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 15, 2024

Bad app, I can not reconnect my exsited catalog when I disconnect. When re-connect, it generate a new catalog. So stupid app.

Cool Activewear
Vietnam
3 months using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

Edited February 5, 2024

Facebook is extremely complex and it requires a period of time to learn the page, making it very complicated for those who work with Facebook for the first time.
Removing business pages and its subset is extremely confusing
It took me over two months to get my account verified because my name didn't match the documents I submitted and it didn't even explain that my business name should be my own.

Click To Shine
United States
3 months using the app
Meta replied December 1, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 1, 2024

I can't use the app since it just doesn't want to connect to my facebook profile

Kiddow
South Africa
3 months using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

December 2, 2023

I highly recommend this product. Its a bit complex to set up, but its worth it in the end.

cherishpreciousmoments
United States
About 1 month using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support