Reviews (9,220)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

November 24, 2024

Using Facebook and Instagram to promote Parfum Facebook's broad reach and engagement tools have helped me connect with customers and build a loyal community. On Instagram, the visually appealing platform, along with Stories and influencer collaborations, has showcased the product beautifully and boosted sales. Both platforms are essential for effective online marketing and have significantly enhanced my product's visibility and success.

Bsm General Trading Limited
United Kingdom
About 2 months using the app
November 12, 2024

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

The Festive Farm Co.
United States
Over 5 years using the app
December 28, 2024

I would definitely reccommend both Facebook & Instagram as I always have. They are both great sources to bring your products to people around the globe.

Shirt Source LLC
United States
About 1 year using the app
January 9, 2025

Really bad after installing it my pixel is double counting my sales number

India shopping
United States
Almost 2 years using the app
December 12, 2024

It is not user friendly. I am not able to make many changes. I don't make any sales from it and I cannot link it to my ads manager to even promote ads. Very frustrating

Trendy Vault Trove
United States
3 months using the app
November 8, 2024

really good and helps with sales and a whole host of things a store could need. Highly reccomended.

City Art York LTD.
United Kingdom
Almost 2 years using the app
December 29, 2024

did not started yet but i think it gonna work

APEXIFY
France
About 2 months using the app
December 27, 2024

This is my fifth attempt to set up Facebook and Instagram for my Shopify site, and once again, it hasn’t been successful. The lack of support from Meta is truly disappointing—how can such a massive organization not provide proper assistance for its users? They expect us to invest in ads for marketing, yet we can’t even get our shop set up correctly. Our products are ready to sync and publish, but without adequate support, the process is unnecessarily frustrating. I can't see how we’d feel confident putting money into their ad platform when the basics aren’t working.

Spectrum Coffee
Australia
16 days using the app
November 26, 2024

A lot to learn and understand as a new business owner. However, has a lot to offer as well.

URBAN WORKSHOP
United States
10 months using the app
January 20, 2025

Meta is bulky and has unnecessary drop down menu's which makes the process of even dealing with it painful. You can almost feel the weight of it simply by looking at it. I appreciate somethings Meta (Instagram devs) have done for me in general, but meta business suite is full of errors and roadblocks leading to what feels like an overloaded, bulky out of date system.

Artevas
United States
About 2 months using the app