Facebook & Instagram

Terrible customer service... my documents have been in review for 40 days now and support keeps telling e 48 hours.

Hello. I have tried several times to download and connect this app. Every single time I only get a blank screen with zero set-up options. There are no buttons to click, just a white, blank page.
I'd show you a screenshot if I could share pictures on this review.

Has made advertising on Facebook and Instagram easy would recommend that. I would like to see more pacific help info for example if you type how do i delete a Datasets it gives me directions to do just that.

Amazing Feature! That helps me to monitor and track my campaigns with ease.

I have been trying to connect my Shopify store to Facebook, and it has been an incredibly frustrating experience. In my attempts to set things up, I accidentally created a few Facebook pages and now, I find myself in a situation where I can't link any of my Facebook pages to my store.

The lack of clear guidance and support has made this process feel impossible. I’m extremely disappointed that what should be a straightforward integration has turned into such a chaotic mess. I expected better from both Shopify and Facebook, especially considering how crucial these platforms are for my business.

I hope there will be improvements to the setup process and better support options for users in the future.

Honestly nearly everything I have experienced with Meta for Business has been terrible. So many random errors, transient issues with cookies, account verification issues. Nothing has gone smoothly or worked first time at any point in the past year. I honestly can't believe the size of their ads business given how poor the experience as a business is.

That said, I did eventually (with much refreshing) get my shops set up on instagram and facebook. I've yet to successfully tag a product in a post though - wish me luck.

For one month my shop has been under review, nothing done

Very helpful to show products to customers

I have found connecting Shopify with Meta Business for Facebook and Instagram is a game-changer! Seamlessly sync your products, manage ads, and track sales all in one place. The integration makes reaching your audience easier, boosting visibility and conversions. Perfect for scaling your store and staying connected with customers across platforms!

Kind Regards,

Nice to have a free app that helps with social media advertising but would love more features in shopify