Reviews (9,239)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

February 6, 2025

technical support is horrible. My account has been restricted for 6 months and we've been going back and forth with faceless no one has been able to provide help for my business

ASTINE
United States
7 months using the app
December 28, 2024

Literally broken for me. App settings are blank, and can't actually use it from Meta's end as product fixes and reverification is near impossible.

Tinkery
Australia
Almost 4 years using the app
January 24, 2025

Meta is always changing for the worse everything.
Please, make a streamlined experience for advertisers and engineers.
The experience with your business products is pure nonsense.

AGÜITA
Spain
About 1 year using the app
February 3, 2025

i dont understand how to set features up

Little Love Co Florist
Australia
Over 4 years using the app
December 16, 2024

It was an incredible experience,fast and very straight forward.I'm really thrilled.

GREEN STORE
Brazil
8 months using the app
January 9, 2025

Really bad after installing it my pixel is double counting my sales number

India shopping
United States
Almost 2 years using the app
December 28, 2024

I would definitely reccommend both Facebook & Instagram as I always have. They are both great sources to bring your products to people around the globe.

Shirt Source LLC
United States
About 1 year using the app
December 29, 2024

did not started yet but i think it gonna work

APEXIFY
France
About 2 months using the app
December 9, 2024

Local pickup is not working. My account always says it needs to be connected but when i go in, its connected. Products always hidden from the shop

Thirsty Bird Boutique
United States
About 6 years using the app
November 24, 2024

Using Facebook and Instagram to promote Parfum Facebook's broad reach and engagement tools have helped me connect with customers and build a loyal community. On Instagram, the visually appealing platform, along with Stories and influencer collaborations, has showcased the product beautifully and boosted sales. Both platforms are essential for effective online marketing and have significantly ...

Bsm General Trading Limited
United Kingdom
About 2 months using the app