Facebook & Instagram , 4,317 reviews
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it was hard at first but now I'm in Thank you so much!!! hope I make sales using this app looking forward to this era in my life.
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[Meta Support].
Love the updated platform
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META IS THE BEST. THERE LITERALLY ISN'T ANYTHING ELSE TO SAY. i HAVE BEEN USING FACEBOOK AND INSTAGRAM SINCE HIGH SCHOOL AND STILL GOING STRONG!
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[Meta Support].
Meta is a little confusing, it is going to take me a long time to figure it all out. I am brand new at all of this so, that could play a huge part in how technical everything is.
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[Meta Support].
best products
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Haven’t been able to connect my shop to this. I want to show my shop on instagram. Meta staff are NOT helpful at all. I’ve been emailing and begging for help for 62 days. They are useless and have zero empathy. It’s all “upload a screen recording” then do this 20 step ritual that won’t work, then we’ll close your ticket and ignore you. I’m losing out on potential sales with the lack of help. Terrible platform, im stuck in the mud and no one will help me!
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
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[Meta Support].
This app will not allow me to accept meta based checkout.. Spent days working on it and talking to support but no luck so i am uninstalling. I have submitted tickets to both shopify & instagram and no luck.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
There are too many roundabout ways to set up payment methods, but all around its a pretty easy to use
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[Meta Support].
My experience with Facebook/Meta has been filled with issues. When creating account Shopify connected my online store to my personal page not business page. When a potential customer tapped the icon they would see personal page instead of Business page. This issue has been fixed but cannot verify for tax purposes, keeps asking for paypal. But no one ever thought that maybe some store owners do not wish to use paypal, whatsapp, etc.. One of the reasons why I introduced Shop Pay. My whole deal was to use Facebook as an avenue to attract traffic to online store and more concerned with the customers security. Facebook has so many ghost pages, scammers trying to steal information I would prefer the customer check out on website.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Items constantly in violation of meta policy for no reason. I'm so done with this app.