Reviews (9,275)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

December 5, 2024

My FB Shop verification has been under review for over 2 months!

Mountain Attitude Designs™
United States
Over 4 years using the app
November 12, 2024

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

The Festive Farm Co.
United States
Over 5 years using the app
November 20, 2024

It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!

Hunter Valley Premium Meats
Australia
Over 4 years using the app
January 11, 2025

I found it diffcult to list products as some would be declined without an explanation as to why this was, other than 'commerce policies'. This didn't help me rectify the problem with editing product descriptions etc., the specific issue needs to be given. The help from the developers was limited.

The Hale Herbalist
United Kingdom
11 days using the app
January 18, 2025

It does not get connected without code. What is the purpose of automation when i need to enter code

Dinehaul
India
2 months using the app
November 27, 2024

I like it but Meta banded me from ads. My account was hacked during the pandemic and you guys never gave me a chance to talk to anyone. Your site is not friendly at all

Maria's She Shed
United States
Over 3 years using the app
February 11, 2025

awful. I keep getting asked to verify my account. Will it ever stay verified?!?

HomeTownRiot
United States
About 4 years using the app
January 13, 2025

I am really disappointed as my Shopify account cannot show the catalogue in social media, Facebook and Instagram. It is under review for more than 4 weeks and I do not get any support.

Veneris & Co Jewelery
United Kingdom
27 days using the app
December 16, 2024

Perfeito, me ajudou muito para vender cada vez mais em minha loja

uniescolhas
Brazil
Almost 2 years using the app
January 5, 2025

not user friendly when having issues.

Busy Mom Designs
United States
About 2 years using the app