Reviews (9,242)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

December 12, 2024

It is not user friendly. I am not able to make many changes. I don't make any sales from it and I cannot link it to my ads manager to even promote ads. Very frustrating

Trendy Vault Trove
United States
3 months using the app
January 20, 2025

Meta is bulky and has unnecessary drop down menu's which makes the process of even dealing with it painful. You can almost feel the weight of it simply by looking at it. I appreciate somethings Meta (Instagram devs) have done for me in general, but meta business suite is full of errors and roadblocks leading to what feels like an overloaded, bulky out of date system.

Artevas
United States
About 2 months using the app
November 8, 2024

really good and helps with sales and a whole host of things a store could need. Highly reccomended.

City Art York LTD.
United Kingdom
Almost 2 years using the app
November 26, 2024

A lot to learn and understand as a new business owner. However, has a lot to offer as well.

URBAN WORKSHOP
United States
10 months using the app
November 12, 2024

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

The Festive Farm Co.
United States
Over 5 years using the app
December 8, 2024

Great App. No issues since using it. Would Recommend.

Home Treasures
United Kingdom
About 1 year using the app
January 31, 2025

beautiful products support an organisation

Nerve Tumours UK
United Kingdom
Over 6 years using the app
February 12, 2025

I tried selling in many platforms facebook and made it easy and hasslefree, no problems at all, great service.

MyStylz
Canada
About 1 month using the app
December 5, 2024

My FB Shop verification has been under review for over 2 months!

Mountain Attitude Designs™
United States
Over 4 years using the app
November 27, 2024

I like it but Meta banded me from ads. My account was hacked during the pandemic and you guys never gave me a chance to talk to anyone. Your site is not friendly at all

Maria's She Shed
United States
Over 3 years using the app