Reviews (9,276)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

January 5, 2025

not user friendly when having issues.

Busy Mom Designs
United States
About 2 years using the app
January 27, 2025

Dear Meta,

I'm giving you a 1 star review, because of 2 serious issues I have no opportunity to solve on my own through Meta on Shopify.

Firstly, a product of mine - Bamboo Men's Briefs - keeps getting rejected, even after I have requested a review over the decision for my product to be rejected because of supposedly it not following Meta Commerce Policies.

I do not see how Bamboo Men's Briefs could be in breach of Meta Commerce Policies, hence I kindly request for my product to be approved.

Secondly, on the Instagram Shop Builder, there is this cover photo, which I did not choose to place there and I cannot replace it, nor can I remove it, as it is not associated with my brand Tough Muscles (I'm wearing a Tommy Hilfiger hoody and Calvin Klein tracksuit bottoms, which are clothes I have no intention of marketing).

If you could be so kind, as to assist me in getting my Briefs approved, so I could start tagging Tough Muscles products on my Instagram reels and my cover photo removed from my Instagram Shop (or to let me know how to do that myself), I would be more than happy to leave another review, this time with 5 stars, describing my potentially positive experience in regards to getting my kind requests approved.

I look forward to your reply.

Thanks,

Tough Muscles

Tough Muscles
United Kingdom
5 days using the app
January 13, 2025

I am really disappointed as my Shopify account cannot show the catalogue in social media, Facebook and Instagram. It is under review for more than 4 weeks and I do not get any support.

Veneris & Co Jewelery
United Kingdom
27 days using the app
December 16, 2024

Perfeito, me ajudou muito para vender cada vez mais em minha loja

uniescolhas
Brazil
Almost 2 years using the app
February 7, 2025

Recommend use it

Urban Meuble
France
Over 3 years using the app
January 29, 2025

Perfect way to intergrate your brand with social media!

Urban refined
Australia
7 days using the app
January 29, 2025

worked for a week, then started removing products and tags from my shop. no help from support

FNDMNTLS
United States
3 months using the app
March 3, 2025

Easy install

Sansoeurs
Spain
About 2 years using the app
February 12, 2025

so far so good

Lidle
Canada
Almost 3 years using the app
December 3, 2024

me siento comoda en estas plataformas para mi negocio fisico y online, hay cosas que mejoraria, pero estoy conforme.

LA MINI BOUTIQUE
Spain
Almost 2 years using the app