Reviews (8,205)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 9, 2024

Store was in review over a month. (I read it should officially be 48 hours.) I disconnect and reconnected about 5 days ago. Probably a mistake because now I'm starting the clock over.

Pottery by Faith
United States
About 1 month using the app
September 8, 2024

Ótimo para que possamos realizar nossas vendas e prosperar nosso negócio.

lilysmell
Brazil
Almost 4 years using the app
August 21, 2024

Ez to use unlike other platforms that have so many isssues to advertise a product, hopefully meta wouldnt ban my ad accs,cuz im still scaling

Auvoir Diffuser
Indonesia
About 2 months using the app
August 27, 2024

It doesn't work. My store has been under review for over a month despite all the items being approved and when trying to setup the store through the app, it crashes every time. Stuck with a business advertising through Facebook and Instagram which can't link its products etc...

Adverse Weather Collective
United Kingdom
About 2 months using the app
August 15, 2024

not updated enough and could definitely cause a new user to struggle when creating and updating their shop

Tropical Seas Clothing
United States
About 3 years using the app
October 24, 2024

thanks for this promotion we love facebook & instagram for businesses

Neworld
Canada
3 months using the app
Edited October 18, 2024

Efficiency- proactive and very supportive response. The tech team support me until they solve my issue. The App is over my expectation.. All for free, no hidden cost.
I will Recommended this marketing app . Thanks.

Essentiel Bien-être
Canada
About 2 months using the app
September 9, 2024

bit complicated but great learning i spent long time in learning. thank you

Trendformalities.com
United Kingdom
15 days using the app
September 23, 2024

Works well and stable, what more do you need.

Eltsen & Co
Australia
10 months using the app
July 17, 2024

Having problems posting on instagram it seems FB has audio and instagram does not. I have a second issue I would like to mention, I have been threatened for the past several months from someone saying they are meta they say I have violations and copyright infringements. I have replied may many times, and all i get back is the same old messages saying We have been trying to contact you. Then after a few months they say I am being sued for something. I have requested SO MANY times that they should send me exactly what the problem is so I can address it directly. but this has been going on for months now. Can someone at META contact me directly and stop this harassment.

HOTHEADS® Hair Brush
Canada
Over 3 years using the app