Facebook & Instagram , 4,675 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
February 1, 2024

I can't use the app since it just doesn't want to connect to my facebook profile

Kiddow
South Africa
3 months using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

January 2, 2024

My Facebook account was hacked.

Facebook has completely locked my account, including my private and all other accounts.

I have no way to contact Facebook.

No matter where I report this, I get no assistance.

Additionally, money is being withdrawn from my bank account for advertisements that I did not create.

MYZIRRO
Germany
29 days using the app
Meta replied January 5, 2024

Hi There,

Thank you for taking time to leave a review.

Please contact our Business Support team via this link so we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 24, 2024

perfect

kylee pop shop
United States
About 2 months using the app
January 7, 2024

so far so good

Piano Group LLC
United States
About 3 years using the app
Meta replied January 12, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 12, 2024

It's easy and flawless, it combines the advantages of Meta and Instagram in a single app beside providing on app customer check out.

Retcon Enterprises
United States
3 months using the app
Meta replied January 26, 2024

Hi there,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 15, 2024

Great so far. Thank you!

The Closet Connect Boutique
United States
Over 2 years using the app
Meta replied January 26, 2024

Hi there!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 29, 2024

All is well keep doing what you are doing.

Ladyd Budget Bags and More
United States
2 days using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 11, 2024

necesito solución a un problema que tengo al respecto de la conexion de catalogos, me pueden colaborar al respecto mi correo es produccionaudiovisual@gmail.com y mi numero de telefono es +57 3125137930

EVE JEANS - TIENDA ONLINE
Colombia
Over 2 years using the app
Meta replied March 15, 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una resolución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

February 22, 2024

no no no this is so hard to understand

Https://Justfashionista.com/
United States
About 2 months using the app
Meta replied March 1, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and if you need assistance, we are here to help!

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

January 28, 2024

Excelente , son los mejores aliados para nuestras empresas.

Bee Store
Colombia
7 months using the app
Meta replied February 2, 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte