Reviews (9,276)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

January 2, 2025

good result

VONN
Australia
About 1 year using the app
December 19, 2024

This app brings in one photo for each listing and it's a variation photo. Don't bother trying to change it, because it will just revert right back to the wrong one. The only advice I've received on how to fix this is to manually add the products to Meta...which defeats the whole purpose of even having it connected to Shopify.

GritRx
United States
About 1 month using the app
January 8, 2025

Not the best. Customer service sucks as usual. The platforms can be better

Cubic Mini Wood Stoves
Canada
Over 3 years using the app
November 22, 2024

Facebook & Instagram Meta Business was very easy to install on my Shopify account. I will be able to market my Original Tigress Pet Shop easily through my Social Media Channels.

Original Tigress Pet Shop
Canada
13 days using the app
December 13, 2024

Highly recommend to anyone looking to expand their business profile

TheRMHbrand
United Kingdom
2 months using the app
January 24, 2025

ótimo recurso que busca mais credibilidade nos APPs

Rario10.com.br
Brazil
About 1 year using the app
February 12, 2025

Hasn't finished 'syncing additional information' for months, so haven't been able to use it

Petty in Print
Australia
7 months using the app
November 19, 2024

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

URGO Beauty
United States
Almost 5 years using the app
October 28, 2024

Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show.
Just adds an extra stress to running a small business to be honest.

The Good Soap
United Kingdom
Over 5 years using the app
January 4, 2025

It's extremely difficult to do business with Meta companies!

The Afinat Store
United States
Over 1 year using the app