Reviews (8,205)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

July 18, 2024

I have been using Facebook and Instagram integration with Shopify for the past few months and the results have been phenomenal. The setup process was straightforward and we were able to sync our product seamlessly.
The Facebook and Instagram integration with Shopify has been a game-changer for our business.

GBAStar
United States
About 1 year using the app
September 18, 2024

Extremely complex to use. Without no support from Facebook knowing that i have created a business account. FB should reach out to customers registered for BA if they need technical help or not.

YeeGa
Australia
About 2 months using the app
August 27, 2024

5 months on shopify waiting for my review to be approve. i have a lot of followers and traffic on instragram and customer service said it only can be approved when i have followers and traffic on facebook, but my mainly customers are from instagram, so there is nothing i can do, and i really think its unfair not having facebook and instagram active on my Shopify because of this. very very upset with this

Mali Bags by Rita
Australia
3 months using the app
July 19, 2024

still would need to try it but will see how we go

Ultimate 4x4 Accesories Panel & Paint
Australia
Almost 4 years using the app
September 3, 2024

i want to be contact my facebook in my shopify

fazullah hafizi
Germany
10 months using the app
August 14, 2024

Horrible! Is the best way to my experience. Unable to get deleted stock removed.
Also information is not automatically updated to Instagram.

Keep Movin Forward Worldwide
United Kingdom
About 5 years using the app
August 27, 2024

I have just learned about facebook and Instagram and I love this app. Even though I have lot's to learn about it. I wouldn't know what to do without it

FashionableCrochet
Canada
9 days using the app
August 18, 2024

overly complicated, terrible support, i had to set up a whole new meta account just to make this work because i got scammed on marketplace 3 years ago and my account was flagged..
only using it because i have to reach more customers.
painful experience so far and i have barely touched the sides of this rubbish.
so many menus and sub-menus you can tell its made by people who are not working in a coherent team to achieve a polished product that works seamlessly for the benefit of the user.
instead we have been left with a labrynth of menus and dead end troubleshooting articles to become a full time job just to promote a business on their platform.
junk

Fancy Farmer
Australia
About 2 months using the app
November 12, 2024

My store has been in review for sometime. Nothing going on with this set up.

Goodfella
Australia
About 1 month using the app
September 22, 2024

Facebook and Instagram are the right place to support dealings with others, and from here they have benefited me a lot in my humble store, as we trade in all kinds of children's products, from clothes and toys to others. From this standpoint, Facebook and Instagram have benefited us a lot to communicate with others, customers and friends.

Sweet Kids
Switzerland
2 days using the app