Facebook & Instagram , 4,672 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
February 10, 2024

So far my shopify connection to Facebook is going smoothly

xpresscards
United States
3 days using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 25, 2024

I cannot use

Pedestrian Coffee
Hong Kong SAR
Over 1 year using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

April 18, 2024

thank you

Store: 𝔻𝕦𝕩𝕖 𝕒𝕥 𝕪𝕠𝕦𝕣 𝕤𝕖𝕣𝕧𝕚𝕔𝕖
United States
15 days using the app
January 12, 2024

good better than most

GUS-TAVÉ ORIGINALS
United States
26 days using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers!

Thank you,
Meta Support

November 29, 2023

I am not longer able to access this app page. It appears blank - cache cleared, different browser, uninstall reinstall - nothing is working. I cannot find a resolution and I cannot find a method for reaching out for help. Writing here to hopefully receive a response. Thank-you!

Nute Juice
United States
About 2 years using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 14, 2024

this app says unsupported dont know why

Tabarak Foods
Pakistan
22 days using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 3, 2024

nice

beauty art
United States
About 2 months using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 7, 2023

Facebook and IG have been amazing tools for my business to grow

PLANTAS MILAGROSAS
United States
11 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 9, 2024

Everytime it just says "Something went wrong. please try again". This app is not working at all for me and there is no solution found.

Equip Essence
United States
About 12 hours using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

November 30, 2023

a bit of a learning curve, but once you get the hang of it, it is pretty slick!

Golden Tippet Fly Co.
United States
5 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support