Omega Facebook Messenger Chat , 475 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.
Refine
-
By rating
Love this app, I tried the normal FB messenger integration method but it looked ugly and I couldn't customize it like I could with this app.
Hello DellaroseOfficial!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with it. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team
Amazing support, they took care of my issues and solved them quickly, thank you for this useful service and app.
Hi Therapyyarn,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Very easy to set up and works great. New cool features coming aswell :) This app makes my day easier, and that is always a nice thing :)
Hi
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team
Very good and the team is reliable and responsive! Very good experience with their service. Recommended!
Perfect for me. I Like the App very mich. Its easy to set up and works with facebook! Good Job Guys!
Hi AUTOPRINTS,
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Thanks again!
Kaylee - Omega Team
Joyce was very helpful with getting the app installed. Easy and straight forward, would recommend :)
Hi, it’s great to hear that you had a positive experience with Omega’s Facebook Messenger app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Joyce from Omega
excellent app!! i recommend it 100% it help me a lot to connect with my costumers. thank you so much.
Hi Unifable,
Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team
Fantastic customer support, and quick solutions are given.| Loyal customer for many more years to come.
Hi Bunny Bodies,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
Very patient and quick to deal with problems, thank you very much Carla, I have been in contact for so many days, and I have already started working on the Facebook Messenger online chat software. I hope to cooperate more in the future, thank you
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
I've just installed Omega messenger chat to our site, and it's been fabulous! The support team, in particular Lynn, were so wonderful to work with - they responded immediately and were so helpful and their support/Dev team went into my store and fixed the issues straight away, and even did it in time for the weekend! Loving the app and now let's hope customers start chatting with us on there! Thanks guys!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers,
Lynn