Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.

March 15, 2022

Joyce was very helpful with getting the app installed. Easy and straight forward, would recommend :)

Uncommon
New Zealand
17 days using the app
Omega replied March 15, 2022

Hi, it’s great to hear that you had a positive experience with Omega’s Facebook Messenger app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Joyce from Omega

November 14, 2021

excellent app!! i recommend it 100% it help me a lot to connect with my costumers. thank you so much.

Unifable
United States
16 days using the app
Omega replied November 14, 2021

Hi Unifable,

Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team

September 1, 2021

Fantastic customer support, and quick solutions are given.| Loyal customer for many more years to come.

Bunny Bodies
Philippines
15 days using the app
Omega replied September 1, 2021

Hi Bunny Bodies,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

October 28, 2022

Very patient and quick to deal with problems, thank you very much Carla, I have been in contact for so many days, and I have already started working on the Facebook Messenger online chat software. I hope to cooperate more in the future, thank you

Savethelife
China
15 days using the app
Omega replied October 30, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

July 25, 2022

I've just installed Omega messenger chat to our site, and it's been fabulous! The support team, in particular Lynn, were so wonderful to work with - they responded immediately and were so helpful and their support/Dev team went into my store and fixed the issues straight away, and even did it in time for the weekend! Loving the app and now let's hope customers start chatting with us on there! Thanks guys!

Fusspot Collagen Beauty Tea
Australia
15 days using the app
Omega replied July 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
Cheers,
Lynn

July 11, 2019

AMAZING app works like a dream and it is free!!!!
love the ease of use and integration. recommend it for everyone

Skinnology
South Africa
14 days using the app
December 20, 2019

Very nice app! Kindly help me understand this, how to i tell that someone is online and they are chatting at that particular time such that i can help them?

DENNY'S SUPER DEALS
Uganda
14 days using the app
April 23, 2020

Great app, very easy to use interface. If you have any question customer service is super fast and helpful. 5 stars.

Curated Plants
Canada
14 days using the app
December 31, 2019

Excellent app is very good, work 100% like they say, is customizable in all ways i really liked, thanks.

Crespo’s Store
United States
14 days using the app
October 14, 2019

hello you can to use messenger chat .so recomended app thanks for everything .bye ...........................................

Amber & Luna
Peru
14 days using the app