Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.

February 29, 2020

this app is super easy to use. It was also super easy to download and get started. Totally recomend if youre looking for a messaging app!

The Fruiti Sticker Co
United States
About 2 years using the app
November 16, 2020

I had some question regarding my integration and I got quickly and very good helped by Cong from customer support. I can recommend everybody this app/integration!!

Caja Del Crimen
Belgium
About 2 years using the app
April 1, 2022

I use this app to connect my Shopify store with Facebook live chat. It is just exactly what I need. Moreover, their support team is impressive, which is really important and helpful while you are having hundreds of things to learn on your little Shopify store. They went the extra mile to make sure I got this up and running and made things super easy for me. Above and beyond!

P Tran Korea
South Korea
About 2 years using the app
Omega replied April 1, 2022

Wow P Tran Korea! It sounds like you had a great time with us.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Best,
Kaylee - Omega Team

April 29, 2022

Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.

Purse Maison
Philippines
About 2 years using the app
Omega replied May 4, 2022

Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review.
Hope to see you again! 🥰

September 23, 2021

This app is great for connecting with your customers in real time via FB.
The support staff are amazing, and helped fix a glitch I was having within 24 hours, highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australia
Almost 2 years using the app
Omega replied September 23, 2021

Hi Tarotzaar - Tarot & Oracle Card Store,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

March 27, 2020

It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)

ZiZoou Store
Vietnam
Almost 2 years using the app
June 17, 2021

Helpful and efficient team! App has helped us manage Facebook enquries and convert enquries to sales.

Unilever Life Singapore
Singapore
Almost 2 years using the app
July 7, 2022

Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.

Unicofam
Mexico
Almost 2 years using the app
Omega replied July 8, 2022

Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗

February 18, 2020

Cette applis est très simple a mettre en place et sécurise vraiment mes clients qui posent très souvent des questions en direct pour se rassurer!!

Mr Cha Officiel
France
Almost 2 years using the app
April 12, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

TainanJosh
Taiwan
Almost 2 years using the app
Omega replied April 12, 2022

You’re super cool, TainanJosh. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.