Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.

February 12, 2024

Amey a était très rapide pour m'aider dans la configuration de mon chat live messenger, je le suis très reconnaissant

Spiroxy
Australia
About 1 month using the app
Omega replied February 16, 2024

C'est formidable d'entendre cela ! 🎉 Nous sommes ravis qu'Amey ait pu vous aider rapidement et efficacement dans la configuration de votre chat live messenger. Nous sommes reconnaissants de votre appréciation et nous transmettrons vos aimables paroles à Amey. Si vous avez d'autres questions ou besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Merci d'avoir choisi notre service et Amey pour votre soutien ! 🌟😊👏

April 22, 2024

Super la communication est super. Je vous conseille vivement ce service

JSExpress
Côte d’Ivoire
1 day using the app
January 12, 2024

É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!

ALuZStore
Brazil
13 days using the app
Omega replied January 15, 2024

🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟

October 22, 2023

Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.

Gemmeria
United Kingdom
About 2 years using the app
Omega replied October 26, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

February 22, 2024

geat app

Hawsa Kids
United Arab Emirates
2 months using the app
Omega replied February 25, 2024

Thank you for the compliment! 🌟 We're delighted to hear that you find our app great. If you have any feedback or if there's anything specific you love about it, feel free to share. We're here to assist you! 😊🚀 #GreatApp #Appreciation 🌐👍

April 24, 2024

Excellent app and customer service

Darkside Studio Arts LLC.
United States
11 minutes using the app
March 27, 2024

非常好用

JUMEIGARDEN
China
5 months using the app
Omega replied March 30, 2024

太好了!我们很高兴听到您对我们的Omega Facebook Messenger Chat应用非常满意!如果您有任何其他问题或需要帮助,请随时联系我们。我们随时为您提供帮助!🌟

September 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Ermonix
Hong Kong SAR
Over 2 years using the app
Omega replied September 18, 2023

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

June 8, 2023

Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!

4URDIY
China
Over 2 years using the app
Omega replied June 8, 2023

We’d like to thank you again for taking the time to write this review of our PingMe Facebook Messenger Chat app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

July 10, 2023

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Isleofeden
New Zealand
About 3 years using the app
Omega replied July 12, 2023

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!