Related categories

PingMe: Messenger Live Chat +

All-in-one live chat app: Facebook Messenger, Instagram

Shopify app insights
  • Popular with businesses in the United States

Free plan available

App highlights

  • Up-to-date tech: works with the latest themes

Facebook messenger live chat

Key values section

All in one: Messenger and more

Integrate Facebook Messenger, Instagram and WhatsApp live chat to your store. Manage all chat in one platform with insightful dashboard.

Fast and Easy Setup

Set up Facebook chat in a minute. Deliver real-time messages for better live support. Save lots of store operation costs.

Turn your chat into revenue

Conversations can be continued across chat platforms. Better customer experience. Easy retargeting campaign with all-in-one chat storage.

App details

PingMe: Messenger Live Chat +

PingMe: Messenger Live Chat +

All-in-one social chat and live support app | Facebook Messenger, Instagram, Whatsapp

Why PingMe?

Customers always prefer real-time conversation, live support, or queries - not a chatbot

With PingMe, your customers can “ping” you right at where they are: Facebook Messenger, WhatsApp, Instagram.

Conversations can be responded to instantly and continued across various device platforms and websites, ensuring that your business has persistent conversion threads and support with all customers. You give customers better experience, they give you more revenue.

PingMe helps you:

  • Bring Facebook Messenger live chat to your store in a minute (no re-direct).
  • Actively provide customer support on multi channels: Facebook Messenger, Instagram, Whatsapp.
  • Control all your chat in one place with insightful dashboard.
  • Provide better customer experience - anywhere & anytime.
  • Reach your customers even when they left your website.

PingMe gives you more than a chat icon!

PingMe live chat

  • Set up live chat & live support in one click - smoothly integrated and ready to use.
  • Customize chat icon style blended with your theme.
  • Access to Facebook Chat for automation of your talk.

PingMe target chat

  • Target chat icon to appear on specific pages such as high-intent products
  • Set time to turn off your chat icon once you are away/offline
  • Multi-store support: connect many stores with the same live chat (upcoming).

PingMe chat campaign

  • Leave contact: Set up a quick form for your customers to leave notes when you are offline. No more missing contact
  • Remind unread conversations (upcoming)
  • Effortless re-targeting campaign with all-in-one inbox storage

Suitable for all-sized businesses

Support multiple languages in chat widget

24/7 live support

PingMe by Omega

Launch date

Integrates with

  • Theme 2.0
  • Facebook Messenger
  • Whatsapp
  • Instagram
PingMe: Messenger Live Chat +

PingMe: Messenger Live Chat +

All-in-one social chat and live support app | Facebook Messenger, Instagram, Whatsapp

Why PingMe?

Customers always prefer real-time conversation, live support, or queries - not a chatbot

With PingMe, your customers can “ping” you right at where they are: Facebook Messenger, WhatsApp, Instagram.

Conversations can be responded to instantly and continued across various device platforms and websites, ensuring that your business has persistent conversion threads and support with all customers. You give customers better experience, they give you more revenue.

PingMe helps you:

  • Bring Facebook Messenger live chat to your store in a minute (no re-direct).
  • Actively provide customer support on multi channels: Facebook Messenger, Instagram, Whatsapp.
  • Control all your chat in one place with insightful dashboard.
  • Provide better customer experience - anywhere & anytime.
  • Reach your customers even when they left your website.

PingMe gives you more than a chat icon!

PingMe live chat

  • Set up live chat & live support in one click - smoothly integrated and ready to use.
  • Customize chat icon style blended with your theme.
  • Access to Facebook Chat for automation of your talk.

PingMe target chat

  • Target chat icon to appear on specific pages such as high-intent products
  • Set time to turn off your chat icon once you are away/offline
  • Multi-store support: connect many stores with the same live chat (upcoming).

PingMe chat campaign

  • Leave contact: Set up a quick form for your customers to leave notes when you are offline. No more missing contact
  • Remind unread conversations (upcoming)
  • Effortless re-targeting campaign with all-in-one inbox storage

Suitable for all-sized businesses

Support multiple languages in chat widget

24/7 live support

PingMe by Omega

Launch date

Integrates with

  • Theme 2.0
  • Facebook Messenger
  • Whatsapp
  • Instagram

Pricing

Basic

Free

  • Chat via Facebook Messenger
  • Customize Live Chat bubble
  • Redirect Instagram chat
  • Device Target
  • Customer Support

Premium

$4.99/month

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Bubble Chat
  • Get customer contact information
  • Priority support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Fusspot Collagen Beauty Tea

    Location Australia
    Time spent using app 15 days

    I've just installed Omega messenger chat to our site, and it's been fabulous! The support team, in particular Lynn, were so wonderful to work with - they responded immediately and were so helpful and their support/Dev team went into my store and fixed the issues straight away, and even did it in time for the weekend! Loving the app and now let's hope customers start chatting with us on there! Thanks guys!

    Developer reply
    July 26, 2022

    You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
    Cheers,
    Lynn

  • https://fidgettrendz.com/

    Location United States
    Time spent using app About 1 hour

    Joy <3 was very nice and understood my problem right away. My website's widget was not displaying, and she fixed it immediately. I am happy to receive great customer service, and I'm looking forward to receiving my clients' questions through this chat app.

    Developer reply
    July 21, 2022

    Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
    Best wishes,
    Joy

  • Unicofam

    Location Mexico
    Time spent using app Almost 2 years

    Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.

    Developer reply
    July 8, 2022

    Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗

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