Customer support
Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Chat with customers via Facebook Messenger right on store

4.7 of 5 stars(189 reviews)
Free plan available
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Free Facebook Live Chat

Integrate Facebook free live chat to your website so your customer can connect to you any time.

Boosts Your Conversion Rate

Consumers love live chat option as it is quick and has a HUMAN touch. They find it helpful and problem-solving

Fully customizable

You don't need to know code. Personalize your own live chat with simply a few clicks to integrate!

About Facebook Messenger ‑ Live Chat

Do you want to engage and live chat with your website visitors?

With Facebook Message by Omega, you are just a click away. Facebook Message is a powerful "all-in-one" customer support software used by small and medium sized businesses. Installation is fast and easy and no coding skills are required.

HOW IT WORKS?

  1. Install the app.
  2. Connect your Facebook Page.
  3. Enter labels / selecting color. Then SAVE
  4. Enjoy it on your Live Chat Chanel.

Highlighted features

  • Live chat - Provide a great customer service with a live chat button on your website, increase conversions and the total volume of sales.
  • Schedule the working time to Enable/Disable Live Chat
  • Chat History - Save the history of conversations with your customers and you have a full overview of interactions on one page.
  • Customer Portal - Leave an offline message to get back later when your customer supports are unavailable
  • Facebook chat - Connect to your Facebook page and live chat through Facebook messages.
  • Free and Fast Support - Our technical support will help you solve any problems within 24 hours (on working days).

About Omega:

Omega Team's developers are very passionate about the development of Shopify and eCommerce solutions for integration into the customer’s store. We are trying to develop amazing Shopify's apps for merchants.

See the app in action

Explore how the app works in an example store.

View example store

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Pricing

Basic

Free

  • Connect Facebook Fanpage/ Business account

  • Custom Widget Position

  • Custom Chat Icon for Desktop

  • Custom Chat Color

  • Device Target

Premium

$4.99/month

  • As Basic +

  • Page Target

  • Set Working Days/Time

  • Customer Support

  • Custom CSS

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    87% of ratings are 5 stars
    (165)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (6)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (9)
View all 189 reviews

Most recent reviews

gohigh3d

Rating
5 of 5 stars
Posted
January 15, 2021

very helpful! And the technical team is diligent and professional.I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps.

Whisker&Paw

Rating
5 of 5 stars
Posted
January 13, 2021

Excellent app! I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps. We were able to get it resolved and now the app is working beautifully on my site. I highly recommend this app over the other Facebook chat apps as this one has excellent, quick customer service in case anything goes wrong. It’s also customizable which I enjoy. Thanks again!

Jontong Ink

Rating
5 of 5 stars
Posted
January 7, 2021

This app is perfect. Free version does everything that I need for now and it is a way better option than messing around with code from facebook to add the plugin to my store. It's pretty much identical as far as I can see and integrates with my site/facebook Business suite perfectly, too. Great!!

View all reviews