PingMe Facebook Messenger Chat

PingMe Facebook Messenger Chat

Free plan available. 7-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

January 20, 2016

Languages

English

Categories

Chat

Works with

Facebook Messenger, Whatsapp, Instagram

Live chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability.

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability. more
  • Live chat widget for a better customer support experience and increase in sales
  • Centralize all customers engagement in one place - easier remarketing
  • Engage with customers anytime at every touchpoint with insightful analytics
  • Take care of your customers 24/7 and reach them even when they leave website
  • Beautiful and modern chat widget suits all themes

Pricing

7-day free trial

Basic

Free

  • Live Chat via Facebook Messenger
  • Customize Live Chat widget
  • Device Target
  • Dashboard with insightful data
  • Customer Support

Premium

$6/month

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

Basic

Free

  • Live Chat via Facebook Messenger
  • Customize Live Chat widget
  • Device Target
  • Dashboard with insightful data
  • Customer Support

Premium

$6/month

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

452 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and seamless Facebook Messenger integration. It's praised for enhancing customer communication, improving shopping experiences, and supporting business growth. Merchants value its customization options, brand alignment capabilities, and responsive customer support. Regular updates and improvements are also appreciated. Many credit the app for increasing store conversions and providing live customer support.

October 22, 2023

Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.

Gemmeria
United Kingdom
About 2 years using the app
Omega replied October 26, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

September 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Ermonix
Hong Kong SAR
Over 2 years using the app
Omega replied September 18, 2023

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

August 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

LevanteShoes
Australia
2 months using the app
Omega replied August 6, 2023

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

About this app

Launched

January 20, 2016

Languages

English

Categories

Chat

Works with

Facebook Messenger, Whatsapp, Instagram

Built by Omega

About Omega

4.9 average rating

8 years building apps for the Shopify App Store

Ha Noi Viet Nam, Ha Noi, 100000, VN

Support

Send a message

support@omegatheme.com

More apps like this

4.7 out of 5 stars 2675 total reviews Free
Connect with shoppers and drive sales with chat – for free
4.7 out of 5 stars 1747 total reviews Free plan available
Live Chat boosted with Chatbots for the best customer support
4.9 out of 5 stars 610 total reviews Free plan available
WhatsApp Platform Including Automation, Abandoned Carts & Chat