Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

July 23, 2019

It good apps which easier the entrepreneur to attach with the customers. I really suggest for the seller out there to use this apps.

Sense.Life_store
Malaysia
6 months using the app
August 23, 2018

Works great and amazing support!

Nexidy Store
United States
6 months using the app
August 16, 2018

Great app, a welcome addition to our webshop. Fast respons and a really helpfull helpdesk tops the experience.
We now can help our customers even better!
Thank you!

Scattando
Netherlands
5 months using the app
Edited August 9, 2019

Easy to set and totally free. Simple behaviour and very effective.
I think this is only one chat app that can be set super easily.
I found several chat apps and try all, and i decided to use this.
this is the best.

Charm & Ko. Doll Store
Japan
5 months using the app
Autoketing replied May 6, 2019

Dear Charm & Ko. Doll Store,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

October 10, 2019

best appddsssssssssddddddddddddddddddddddasaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
works awsome no worries

RED ELEGENT
United States
5 months using the app
November 8, 2020

Easy to setup, great features! Very easy to interact with your costumers. Colors are configurable, so it fits in your shop perfectly

Trichtr
Germany
5 months using the app
Autoketing replied November 8, 2020

Your review is our happiness and pleasure. Please contact us if you have any questions.
We're willing to support you and help with settings.
Thanks a lot

December 24, 2018

We install this app looking for a way to keep in contact with customer in an easy manner. I think it is very useful and would recommend it. Customer service is very responsive. Thank you!

Sarhina Activewear
Canada
5 months using the app
October 1, 2018

Great customer service, easy setup....its a great start!! I was looking for an easy way to stay connected with my customers and this was so simple and required no investment!!

NatureTalk
Australia
5 months using the app
March 3, 2019

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Shopinter
United States
5 months using the app
Autoketing replied March 3, 2019

Dear Shopinter,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

September 9, 2019

Very very good Very very good . Very very good Very very good Very very good Very very good Very very good Very very good . Very very good Very very good Very very good Very very good

Baby Wu Shop
Colombia
5 months using the app