Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization, and seamless integration with Facebook Messenger. They value its real-time communication feature, which improves conversion rates. The chatbot function is praised for automating responses to customer queries, enhancing service efficiency. Many commend the support team for their prompt and helpful assistance. The app is widely used across various industries, contributing to customer trust.

November 15, 2023

GOOD, VERY NICE

Timeplus+
Hong Kong SAR
About 1 month using the app
August 10, 2023

Excellent app, it's very simple to set up and looks great on the website. The support question I had was answered immediately.

Feather and Foliage Event Feature Walls
Australia
About 1 hour using the app
Autoketing replied August 13, 2023

Our team is very happy to see your feedback. Please chat with us or send an email if you need any support.
We will help you as soon as possible.
Best regards,

Autoketing team

April 18, 2023

The best app with the best support team behind it..
I installed so many apps but they were either paid or doesn't do the job needed, this app was quick and free also the support team was really quick to guide me in solving my issue.

TechGigz Store
Iraq
4 months using the app
Autoketing replied April 18, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

October 14, 2023

very easy

Klinikkengros.no
Norway
About 1 hour using the app
Autoketing replied October 16, 2023

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.

May 12, 2023

I've just started using this app. But, I can definetly say it is one of the best out there. Highly recommended!

RAHAZA Fashion PH
Philippines
About 1 month using the app
Autoketing replied May 12, 2023

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

May 26, 2023

Easy to use, free, and setting up is easy. The support is very responsive, just matter of minutes you will have your response.

Blitz Surf Shop
New Zealand
7 days using the app
Autoketing replied May 26, 2023

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,

Edited February 3, 2023

The support with autoketing was great I sent them a message Friday night at 8:00pm not expecting a response but got support right away with setting up my chat box

Jean was very helpful and sent pictures on how to enable the chat bot that works great for my shopify website .

the live chatbot works great

God Mode Supplements
Canada
12 days using the app
Autoketing replied February 4, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

February 13, 2023

I highly recommend using this application due to its ease of use, convenience, and quick support team.

thammyxubee
Vietnam
2 months using the app
Autoketing replied February 13, 2023

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

September 14, 2023

amazing

MosqShock
Thailand
15 minutes using the app
Autoketing replied September 17, 2023

Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.

December 30, 2022

App works great. The facebook live chat looks great in custom color. Service are very helpful and looking to fix issues. Very satisfied

Brunost Vintage
Norway
2 months using the app
Autoketing replied December 30, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,